Company profile

Alterna CX

Alterna CX Platform | Modern Way To Turn Customer Experience Into Results

Industry
Software Development
Employees
23
Headquarters
Tampa, Florida
Founded
2016
LinkedIn followers
3,208
Office locations
1

Alterna CX company summary

Alterna CX is a company in the Software Development industry, headquartered in Tampa, Florida, founded in 2016. On LinkedIn the company has around 23 employees and 3,208 followers. Its listed specialties include Customer Experience, Text Analytics, AI, Voice of Customer, Measurement Automation.

What technology does Alterna CX use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Alterna CX

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

Specialties

Customer ExperienceText AnalyticsAIVoice of CustomerMeasurement AutomationExperience ImprovementNLPMachine LearningNet Promoter ScoreFeedback AnalysisSentiment AnalysisCustomer InsightsVoice of EmployeeCustomer SatisfactionMarket Research

Where is Alterna CX located?

Alterna CX lists 1 location.

Tampa, Florida, USHQ
802 E Whiting St

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Frequently asked questions about Alterna CX

What does Alterna CX do?

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

How many employees does Alterna CX have?

Alterna CX has around 23 employees on LinkedIn.

Where is Alterna CX headquartered?

Alterna CX is headquartered in Tampa, Florida.

When was Alterna CX founded?

Alterna CX was founded in 2016.

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