Company profile
Atento
Leading as Business Transformation Outsourcing (BTO)
- Industry
- Outsourcing and Offshoring Consulting
- Employees
- 92,891
- Headquarters
- Madrid, Madrid
- Founded
- 1999
- LinkedIn followers
- 884,067
- Office locations
- 16
Atento company summary
Atento is a company in the Outsourcing and Offshoring Consulting industry, headquartered in Madrid, Madrid, founded in 1999. On LinkedIn the company has around 92,891 employees and 884,067 followers. Warmrank detected 44 technologies across 27 categories on atento.com, including Azure, Bootstrap, Chosen. The company lists 16 office locations. Its listed specialties include BPO/CEM Solution, Sales, Customer Care, Technical Support, Collections and Back Office.
What technology does Atento use?
Warmrank detected 44 technologies on atento.com, last checked July 2026. Click any tool to see other companies that use it.
JavaScript libraries
Miscellaneous
Font scripts
Show 19 more technologiesShow fewer technologies
A/B Testing
Caching
CMS
Cookie compliance
CRM
Databases
JavaScript frameworks
Marketing automation
PaaS
Page builders
Performance
Programming languages
SSL/TLS certificate authorities
Tag managers
UI frameworks
Web servers
WordPress themes
About Atento
We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels. We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises. Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.
Specialties
Where is Atento located?
Atento lists 16 office locations.
Compare companies similar to Atento
More companies in Outsourcing and Offshoring Consulting.
| Company | Industry | Employees | Founded | Headquarters |
|---|---|---|---|---|
Atento atento.com | Outsourcing and Offshoring Consulting | 92,891 | 1999 | Madrid, Madrid |
TP tp.com | Outsourcing and Offshoring Consulting | 230,933 | - | Paris, Île-de-France |
Foundever foundever.com | Outsourcing and Offshoring Consulting | 99,272 | - | Miami, FL |
OnlineJobs.PH onlinejobs.ph | Outsourcing and Offshoring Consulting | 7,938 | 2008 | Lehi, Utah |
Firstsource firstsource.com | Outsourcing and Offshoring Consulting | 24,221 | 2001 | Mumbai, MH |
ibex. Pakistan talentibex.com | Outsourcing and Offshoring Consulting | 5,859 | 2002 | Karachi, Sindh |
Manserv manserv.com.br | Outsourcing and Offshoring Consulting | 22,995 | 1985 | São Caetano do Sul, São Paulo |
Emapta Global emapta.com | Outsourcing and Offshoring Consulting | 5,609 | 2010 | Mandaluyong, Metro Manila |
Transguard Group transguardgroup.com | Outsourcing and Offshoring Consulting | 25,640 | 2001 | Dubai, Dubai |
TaskUs taskus.com | Outsourcing and Offshoring Consulting | 42,379 | 2008 | New Braunfels, Texas |
Konecta konecta.com | Outsourcing and Offshoring Consulting | 56,809 | - | Madrid, Madrid |
Frequently asked questions about Atento
What does Atento do?
We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin America. Our offerings have expanded beyond the realms of traditional Business Process Outsourcing (BPO) to become front-runners in the transformative space of BTO. This evolution has been powered by the integration of AI and automation, emphasizing the enhancement of competitive edges through the lens of Customer Experience (CX) consulting. We are also one of the leading providers of nearshoring CRM BTO services for businesses operating in the United States. Since 1999, we have developed business models in 17 countries, employing approximately 110,000 people. Serving over 400 clients, we deliver a comprehensive suite of BTO CRM services across a multitude of channels. We specialize in tailored solutions that cater to diverse industry needs, blending our proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Our mission is to ensure every interaction is not just meaningful, but also enriching, contributing real value to our clients' enterprises. Our commitment and service excellence have not gone unnoticed. We've earned accolades from prominent industry analysts in various regions, including acknowledgments from Everest, Gartner, Frost & Sullivan, and ISG. On the corporate culture front, Forbes recognized us as one of the 100 best companies to work for in Spain for 2023, and the Great Place to Work® Institute consistently ranks us among the top 25 best global employers. Notably, we are the first in our sector to be awarded the ISO 56002 Certification for Innovation Management, an honor we have proudly maintained for three years running.
What technology does Atento use?
Warmrank detected 44 technologies on atento.com, including Azure, Bootstrap, Chosen, Cloudflare, CookieYes, DigiCert, Elementor, Font Awesome.
How many employees does Atento have?
Atento has around 92,891 employees on LinkedIn.
Where is Atento headquartered?
Atento is headquartered in Madrid, Madrid.
Where does Atento have offices?
Atento lists 16 office locations, including Madrid, Madrid, ES; Bogota, CO, CO; Buenos Aires, Provincia de Buenos Aires CP B1640DLY, AR; Caguas, Puerto Rico, PR; Guatemala City, GT, GT.
When was Atento founded?
Atento was founded in 1999.
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