Company profile

CCI Global

Industry
Telecommunications
Employees
8,853
Headquarters
Durban, KwaZulu Natal
Founded
2006
LinkedIn followers
69,943
Office locations
4

CCI Global company summary

CCI Global is a company in the Telecommunications industry, headquartered in Durban, KwaZulu Natal, founded in 2006. On LinkedIn the company has around 8,853 employees and 69,943 followers. Warmrank detected 5 technologies across 4 categories on cciglobal.com, including Anthropic, Cloudflare, Google Trust Services. The company lists 4 office locations. Its listed specialties include Automation, BOTS, BPO, Collections, Contact Center.

What technology does CCI Global use?

Warmrank detected 5 technologies on cciglobal.com, last checked July 2026. Click any tool to see other companies that use it.

Artificial Intelligence

SSL/TLS certificate authorities

About CCI Global

CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients, serving as a trusted partner to leading brands from the United States, Canada, the United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries, including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI Global’s comprehensive BPO services encompass a wide range of functions, including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. CCI’s Sites Across Africa : South Africa 🇿🇦: Durban (House 1 & 2), Canegate, Johannesburg (Sandton), Cape Town (Newlands Terrace, Stadium On Main, Umlazi) Kenya 🇰🇪: Nairobi, (Garden City & Tatu City) Ethiopia 🇪🇹: Addis Ababa Rwanda 🇷🇼: Kigali Ghana 🇬🇭: Accra Egypt 🇪🇬: Alexandria Botswana 🇧🇼: Coming soon!

Specialties

AutomationBOTSBPOCollectionsContact CenterCRMCSATCustomer ExperienceCustomer ServiceFirst Call ResolutionLivepersonNPSOutsourcingCustomer RetentionSalesSouth AfricaTechnical SupportTelemarketingWebchatZendesk

Where is CCI Global located?

CCI Global lists 4 office locations.

Durban, KwaZulu Natal, ZAHQ
3 The High Street Umhlanga
Johannesburg, Gauteng, ZA
6 Gwen Ln
Nairobi, Nairobi, KE
The Riverfront
durban, KwaZulu Natal, ZA
67 KE Masinga Rd, Durban

Compare companies similar to CCI Global

More companies in Telecommunications.

CompanyIndustryEmployeesFoundedHeadquarters
CCI Global
cciglobal.com
Telecommunications8,8532006Durban, KwaZulu Natal
Huawei
huawei.com
Telecommunications140,916-Shenzhen, Guangdong
Ericsson
ericsson.com
Telecommunications107,3601876Kista, Stockholm, SE
Nokia
nokia.com
Telecommunications101,274-Espoo, Southern Finland
airtel
airtel.com
Telecommunications100,086-Gurgaon, Haryana
Jio
jio.com
Telecommunications100,2322010Navi Mumbai, Maharashtra
AT&T
att.com
Telecommunications194,600-Dallas, TX
Telecommunications40,8501998São Paulo, SP
stc
stc.com.sa
Telecommunications18,2821998Riyadh, Riyadh
Orange
orange.com
Telecommunications147,006-Issy-les-Moulineaux, Île-de-France
Claro Brasil
claro.com.br
Telecommunications43,506-São Paulo, SP

Frequently asked questions about CCI Global

What does CCI Global do?

CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients, serving as a trusted partner to leading brands from the United States, Canada, the United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries, including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI Global’s comprehensive BPO services encompass a wide range of functions, including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. CCI’s Sites Across Africa : South Africa 🇿🇦: Durban (House 1 & 2), Canegate, Johannesburg (Sandton), Cape Town (Newlands Terrace, Stadium On Main, Umlazi) Kenya 🇰🇪: Nairobi, (Garden City & Tatu City) Ethiopia 🇪🇹: Addis Ababa Rwanda 🇷🇼: Kigali Ghana 🇬🇭: Accra Egypt 🇪🇬: Alexandria Botswana 🇧🇼: Coming soon!

What technology does CCI Global use?

Warmrank detected 5 technologies on cciglobal.com, including Anthropic, Cloudflare, Google Trust Services, Microsoft 365, OpenAI.

How many employees does CCI Global have?

CCI Global has around 8,853 employees on LinkedIn.

Where is CCI Global headquartered?

CCI Global is headquartered in Durban, KwaZulu Natal.

Where does CCI Global have offices?

CCI Global lists 4 office locations, including Durban, KwaZulu Natal, ZA; Johannesburg, Gauteng, ZA; Nairobi, Nairobi, KE; durban, KwaZulu Natal, ZA.

When was CCI Global founded?

CCI Global was founded in 2006.

Build a lead list from companies like CCI Global

Describe your ICP or import a CSV. Warmrank finds matching companies, enriches contacts with verified emails, and tracks every lead.