Company profile
ClearFeed
Conversational Support Platform for Slack and Teams
- Industry
- Technology, Information and Internet
- Employees
- 22
- Headquarters
- Bangalore, Karnataka
- Founded
- 2021
- LinkedIn followers
- 48,054
- Office locations
- 1
ClearFeed company summary
ClearFeed is a company in the Technology, Information and Internet industry, headquartered in Bangalore, Karnataka, founded in 2021. On LinkedIn the company has around 22 employees and 48,054 followers. Its listed specialties include NLP, AI, SaaS, Support, Slack.
What technology does ClearFeed use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About ClearFeed
Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein. We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack. We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.
Specialties
Where is ClearFeed located?
ClearFeed lists 1 location.
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Frequently asked questions about ClearFeed
What does ClearFeed do?
Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein. We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack. We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.
How many employees does ClearFeed have?
ClearFeed has around 22 employees on LinkedIn.
Where is ClearFeed headquartered?
ClearFeed is headquartered in Bangalore, Karnataka.
When was ClearFeed founded?
ClearFeed was founded in 2021.
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