Company profile

Cognera

Industry
Software Development
Employees
36
Headquarters
Nepean, Ontario
Founded
2002
LinkedIn followers
2,968
Office locations
1

Cognera company summary

Cognera is a company in the Software Development industry, headquartered in Nepean, Ontario, founded in 2002. On LinkedIn the company has around 36 employees and 2,968 followers. Its listed specialties include Software as a Service (SaaS), Business Process Outsourcing (BPO), Hybrid-BPO, Business Intelligence, Complex Billing.

What technology does Cognera use?

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About Cognera

Cognera provides next generation billing solutions and online services to help our clients improve their customer relationships. Our deep rooted experience in the energy and utilities industries - in both regulated and deregulated environments - makes us a natural choice when upgrading your systems to meet evolving business, regulatory and technology requirements. Our service incorporates two value propositions: Software as a Service (SaaS) and Business Process Outsourcing (BPO). We call it Hybrid BPO. We team with our clients to bring the best in expertise and systems so as to jointly manage and invoice customers for utility services using systems owned, maintained, and hosted by Cognera. Cognera solutions enable utilities to: - Improve the billing process and eliminate unnecessary and costly errors - Improve the customer experience through an easy-to-use CIS/CRM - Utilize complex billing scenarios - Utilize the latest Business Intelligence tools to empower clients to better understand customer usage - Communicate behavioral best practices on to their customers - Streamline your overall back office business processes Cognera's outsourced energy billing solution has been recognized as one of the Top 4 Meter-to-Cash Business Process Outsourcing Solutions in North America, in the 2007 Technology Vendor Analysis Matrix ("TVAM") rankings released by UtiliPoint International, Inc. The TVAM report ranked Cognera highly in several BPO metric categories including commitment to outsourcing, organizational strengths, insurance and risk mitigation, and platform surety. Cognera is also the recipient of the Best BPO in 2008 award, hosted by the Outsourcing Center and Forbes Magazine.

Specialties

Software as a Service (SaaS)Business Process Outsourcing (BPO)Hybrid-BPOBusiness IntelligenceComplex BillingUtility Billing

Where is Cognera located?

Cognera lists 1 location.

Nepean, Ontario K2E 8C4, CAHQ

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Frequently asked questions about Cognera

What does Cognera do?

Cognera provides next generation billing solutions and online services to help our clients improve their customer relationships. Our deep rooted experience in the energy and utilities industries - in both regulated and deregulated environments - makes us a natural choice when upgrading your systems to meet evolving business, regulatory and technology requirements. Our service incorporates two value propositions: Software as a Service (SaaS) and Business Process Outsourcing (BPO). We call it Hybrid BPO. We team with our clients to bring the best in expertise and systems so as to jointly manage and invoice customers for utility services using systems owned, maintained, and hosted by Cognera. Cognera solutions enable utilities to: - Improve the billing process and eliminate unnecessary and costly errors - Improve the customer experience through an easy-to-use CIS/CRM - Utilize complex billing scenarios - Utilize the latest Business Intelligence tools to empower clients to better understand customer usage - Communicate behavioral best practices on to their customers - Streamline your overall back office business processes Cognera's outsourced energy billing solution has been recognized as one of the Top 4 Meter-to-Cash Business Process Outsourcing Solutions in North America, in the 2007 Technology Vendor Analysis Matrix ("TVAM") rankings released by UtiliPoint International, Inc. The TVAM report ranked Cognera highly in several BPO metric categories including commitment to outsourcing, organizational strengths, insurance and risk mitigation, and platform surety. Cognera is also the recipient of the Best BPO in 2008 award, hosted by the Outsourcing Center and Forbes Magazine.

How many employees does Cognera have?

Cognera has around 36 employees on LinkedIn.

Where is Cognera headquartered?

Cognera is headquartered in Nepean, Ontario.

When was Cognera founded?

Cognera was founded in 2002.

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