Company profile

Convai

Industry
Software Development
Employees
18
Headquarters
Melbourne , VIC
LinkedIn followers
505
Office locations
2

Convai company summary

Convai is a company in the Software Development industry, headquartered in Melbourne , VIC. On LinkedIn the company has around 18 employees and 505 followers. The company lists 2 office locations. Its listed specialties include IVRS, Automated intelligent conversation systems, Contact centre solutions.

What technology does Convai use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Convai

Redefining the rules of customer experience through intelligent conversational AI and operational autonomy. Convai has been redefining the rules of customer experience for more than 25 years. Seeing an opportunity to reinvent legacy press one for sales menus, our founders embarked on a mission to change how customers and contact centres interact. They pioneered the way teams innovate, empowered by operational insights and unburdened by technical complexity. Today, Convai stands firm as the leading conversational AI brand for Australia and New Zealand. As the dedicated technology powerhouse within Probe Group, we bridge the gap between sophisticated AI and the people who run the contact centre. Our flagship solution, Oration, is a cloud-based SaaS overlay designed to integrate with your existing environment. It allows you to understand caller intent, offer instant self-service and route inquiries with total precision. We take the power out of lengthy IT delivery cycles and put it back where it belongs, in the hands of the contact centre professionals who understand the customer best. The Convai advantage: Seamless integration: Oration by Convai acts as an overlay to your current tech stack, ensuring speed to value without the disruption of a platform migration. Operational control: Empower your leaders to manage and update the caller experience in real time. Strategic impact: Significantly reduce operational costs and agent workload while improving the customer journey. Scalable Intelligence: Benefit from deep heritage combined with cutting-edge innovation in speech recognition and sentiment analysis. Whether you are looking to optimise your IVR or completely automate your customer identification, we provide the toolkit to make it happen. Let’s unlock your contact centre’s full potential. Visit us at: www.convai.com.au

Specialties

IVRSAutomated intelligent conversation systemsContact centre solutions

Where is Convai located?

Convai lists 2 office locations.

Melbourne, VIC 300, NZHQ
Level 7 South Tower, 485 La Trobe Street,
Auckland, 1061, NZ
Level 2, Building 8, 666 Great South Road

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Frequently asked questions about Convai

What does Convai do?

Redefining the rules of customer experience through intelligent conversational AI and operational autonomy. Convai has been redefining the rules of customer experience for more than 25 years. Seeing an opportunity to reinvent legacy press one for sales menus, our founders embarked on a mission to change how customers and contact centres interact. They pioneered the way teams innovate, empowered by operational insights and unburdened by technical complexity. Today, Convai stands firm as the leading conversational AI brand for Australia and New Zealand. As the dedicated technology powerhouse within Probe Group, we bridge the gap between sophisticated AI and the people who run the contact centre. Our flagship solution, Oration, is a cloud-based SaaS overlay designed to integrate with your existing environment. It allows you to understand caller intent, offer instant self-service and route inquiries with total precision. We take the power out of lengthy IT delivery cycles and put it back where it belongs, in the hands of the contact centre professionals who understand the customer best. The Convai advantage: Seamless integration: Oration by Convai acts as an overlay to your current tech stack, ensuring speed to value without the disruption of a platform migration. Operational control: Empower your leaders to manage and update the caller experience in real time. Strategic impact: Significantly reduce operational costs and agent workload while improving the customer journey. Scalable Intelligence: Benefit from deep heritage combined with cutting-edge innovation in speech recognition and sentiment analysis. Whether you are looking to optimise your IVR or completely automate your customer identification, we provide the toolkit to make it happen. Let’s unlock your contact centre’s full potential. Visit us at: www.convai.com.au

How many employees does Convai have?

Convai has around 18 employees on LinkedIn.

Where is Convai headquartered?

Convai is headquartered in Melbourne , VIC.

Where does Convai have offices?

Convai lists 2 office locations, including Melbourne, VIC 300, NZ; Auckland, 1061, NZ.

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