Company profile

CustomerSuccessBox

Outcome Driven Customer Success Platform for B2B SaaS

Industry
Software Development
Employees
3
Headquarters
San Francisco, California
Founded
2018
LinkedIn followers
5,360
Office locations
2

CustomerSuccessBox company summary

CustomerSuccessBox is a company in the Software Development industry, headquartered in San Francisco, California, founded in 2018. On LinkedIn the company has around 3 employees and 5,360 followers. The company lists 2 office locations. Its listed specialties include Customer Success Software, Customer Success Manager, Customer Success Platform, Reduce Churn, Customer Success.

What technology does CustomerSuccessBox use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About CustomerSuccessBox

CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain customers, drive, upsell and improve Monthly Recurring Revenue (MRR) and Life-time Value (LTV) for SaaS businesses. CustomerSuccessBox was founded in 2016 by Puneet Kataria (Founder & CEO), who comes with over 16 years of marketing, sales and customer success experience and Amritpal Singh (Co-founder & CTO), who comes with over 5 years of new product development experience. It recently raised a pre Series A of USD 1 Mn from pi Ventures and Axilor Ventures. It's being used by success managers at global B2B software companies including XebiaLabs, WizIQ, Synup and WoowUp. Its patent pending technology has processed over 30 million data points from over 100,000 end users to calculate Account Health Scores. At CustomerSuccessBox, we recognize both the opportunities and the challenges that come along. Our vision is to enable every CSM to manage and grow a multi-million dollar portfolio with hundreds of customer accounts. And achieve all this in a predictable, process and data driven fashion. Request a demo to see CustomerSuccessBox in action - https://customersuccessbox.com

Specialties

Customer Success SoftwareCustomer Success ManagerCustomer Success PlatformReduce ChurnCustomer SuccessMonitoring Account HealthActionable Customer Success PlatformCustomer RetentionB2B SaaSCustomer OnboardingCustomer AcquisitionUpsellCustomer Engagement360 degree viewPlaybooksMilestones and AlertsCustomer Segmentation

Where is CustomerSuccessBox located?

CustomerSuccessBox lists 2 office locations.

San Francisco, California, USHQ
44 Tehama St
Gurgaon, Haryana, IN
Sector 18 Road

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Frequently asked questions about CustomerSuccessBox

What does CustomerSuccessBox do?

CustomerSuccessBox is an Outcome Driven customer success platform which helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain customers, drive, upsell and improve Monthly Recurring Revenue (MRR) and Life-time Value (LTV) for SaaS businesses. CustomerSuccessBox was founded in 2016 by Puneet Kataria (Founder & CEO), who comes with over 16 years of marketing, sales and customer success experience and Amritpal Singh (Co-founder & CTO), who comes with over 5 years of new product development experience. It recently raised a pre Series A of USD 1 Mn from pi Ventures and Axilor Ventures. It's being used by success managers at global B2B software companies including XebiaLabs, WizIQ, Synup and WoowUp. Its patent pending technology has processed over 30 million data points from over 100,000 end users to calculate Account Health Scores. At CustomerSuccessBox, we recognize both the opportunities and the challenges that come along. Our vision is to enable every CSM to manage and grow a multi-million dollar portfolio with hundreds of customer accounts. And achieve all this in a predictable, process and data driven fashion. Request a demo to see CustomerSuccessBox in action - https://customersuccessbox.com

How many employees does CustomerSuccessBox have?

CustomerSuccessBox has around 3 employees on LinkedIn.

Where is CustomerSuccessBox headquartered?

CustomerSuccessBox is headquartered in San Francisco, California.

Where does CustomerSuccessBox have offices?

CustomerSuccessBox lists 2 office locations, including San Francisco, California, US; Gurgaon, Haryana, IN.

When was CustomerSuccessBox founded?

CustomerSuccessBox was founded in 2018.

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