Company profile

DEX

Revenue growth through CX orchestration as a service.

Industry
Technology, Information and Internet
Employees
2
Headquarters
New York, NY
Founded
2024
LinkedIn followers
68
Office locations
1

DEX company summary

DEX is a company in the Technology, Information and Internet industry, headquartered in New York, NY, founded in 2024. On LinkedIn the company has around 2 employees and 68 followers. Its listed specialties include Product & Service Innovation, Business Strategy, Customer Experience Advisory, Business efficiency & operational excellence, Customer Experience strategy.

What technology does DEX use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About DEX

DEX is a Business strategy and AI orchestration firm focusing on CX. Optimize processes, design new experiences, and eliminate friction points that hinder financial performance. →What we do: We understands your business goals, builds and orchestrates AI agents across your customer data, operations, and technology with measurable ROI - using the award-winning methodology of operators who've scaled from unicorn to IPO. Most companies invest in CX and wonder why the ROI doesn't show up. The problem is probably how it's been orchestrated. →Who we work with: We work with companies at two moments: hypergrowth that outpaced structure, and digital transformation that needs a clear strategic operator. Growing faster than operations can handle. AI tested but still disconnected from results. CX strategy missing or missing the bridge to execution. You need a senior leader to connect strategy to operations. But the headcount budget isn't there. The role never opens. The problem grows. That's exactly where DEX comes in: senior CX strategy expertise, without the cost and rigidity of a full-time hire. →Three ways to engage 1. CX Revenue Opportunities Assessment: a 4-6 week diagnostic that connects your journey to your P&L and delivers a board-ready ROI blueprint. 2. DEX Partner - Strategic Operator - fractional CX leadership embedded in your team. Weekly execution, monthly P&L report, continuous AI optimization. 3. DEX OS - Strategic Operator + AI Tech Stack — full AI orchestration architecture {Agent Builder, App Builder, Data Layer, Omnichannel. Technical setup in 15 days} *Advisory & talks ad-hoc Built by operators, not consultants. 15+ years scaling CX across 14 countries. Award-winning methodology.

Specialties

Product & Service InnovationBusiness StrategyCustomer Experience AdvisoryBusiness efficiency & operational excellenceCustomer Experience strategyCustomer service structureService DesignFractional CX & Business Strategy professionals

Where is DEX located?

DEX lists 1 location.

New York, NY, USHQ
575 Lexington Ave

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Frequently asked questions about DEX

What does DEX do?

DEX is a Business strategy and AI orchestration firm focusing on CX. Optimize processes, design new experiences, and eliminate friction points that hinder financial performance. →What we do: We understands your business goals, builds and orchestrates AI agents across your customer data, operations, and technology with measurable ROI - using the award-winning methodology of operators who've scaled from unicorn to IPO. Most companies invest in CX and wonder why the ROI doesn't show up. The problem is probably how it's been orchestrated. →Who we work with: We work with companies at two moments: hypergrowth that outpaced structure, and digital transformation that needs a clear strategic operator. Growing faster than operations can handle. AI tested but still disconnected from results. CX strategy missing or missing the bridge to execution. You need a senior leader to connect strategy to operations. But the headcount budget isn't there. The role never opens. The problem grows. That's exactly where DEX comes in: senior CX strategy expertise, without the cost and rigidity of a full-time hire. →Three ways to engage 1. CX Revenue Opportunities Assessment: a 4-6 week diagnostic that connects your journey to your P&L and delivers a board-ready ROI blueprint. 2. DEX Partner - Strategic Operator - fractional CX leadership embedded in your team. Weekly execution, monthly P&L report, continuous AI optimization. 3. DEX OS - Strategic Operator + AI Tech Stack — full AI orchestration architecture {Agent Builder, App Builder, Data Layer, Omnichannel. Technical setup in 15 days} *Advisory & talks ad-hoc Built by operators, not consultants. 15+ years scaling CX across 14 countries. Award-winning methodology.

How many employees does DEX have?

DEX has around 2 employees on LinkedIn.

Where is DEX headquartered?

DEX is headquartered in New York, NY.

When was DEX founded?

DEX was founded in 2024.

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