Company profile
Dixa
The agentic customer service platform behind exceptional e-commerce brands.
- Industry
- Software Development
- Employees
- 156
- Headquarters
- Copenhagen, Capital Region
- Founded
- 2015
- LinkedIn followers
- 18,674
- Office locations
- 2
Dixa company summary
Dixa is a company in the Software Development industry, headquartered in Copenhagen, Capital Region, founded in 2015. On LinkedIn the company has around 156 employees and 18,674 followers. The company lists 2 office locations. Its listed specialties include Customer Support, Customer Service, SaaS, Multichannel Support, Customer Experience.
What technology does Dixa use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About Dixa
Dixa builds agentic AI for ecommerce customer service, and we've been at it since 2015, well before most of the industry took AI seriously. Mim, our AI agent, handles refunds, order updates, and common questions on its own, in any language, then hands off to a person with the full conversation already loaded. AI Co-Pilot picks up from there, drafting replies and surfacing what agents need mid-conversation, all inside Team Hub, where every channel, order, and past conversation lives in one screen. Discover replaces delayed exports with real-time reporting, and every customer gets a dedicated success manager instead of a support queue. Dixa was named one of four Digital-First Specialists by Gartner, the only one recognized for advanced native voice. 1,000+ ecommerce brands across 42 countries run on Dixa. Founded in Copenhagen in 2015, backed by General Atlantic with $158M raised.
Specialties
Where is Dixa located?
Dixa lists 2 office locations.
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Frequently asked questions about Dixa
What does Dixa do?
Dixa builds agentic AI for ecommerce customer service, and we've been at it since 2015, well before most of the industry took AI seriously. Mim, our AI agent, handles refunds, order updates, and common questions on its own, in any language, then hands off to a person with the full conversation already loaded. AI Co-Pilot picks up from there, drafting replies and surfacing what agents need mid-conversation, all inside Team Hub, where every channel, order, and past conversation lives in one screen. Discover replaces delayed exports with real-time reporting, and every customer gets a dedicated success manager instead of a support queue. Dixa was named one of four Digital-First Specialists by Gartner, the only one recognized for advanced native voice. 1,000+ ecommerce brands across 42 countries run on Dixa. Founded in Copenhagen in 2015, backed by General Atlantic with $158M raised.
How many employees does Dixa have?
Dixa has around 156 employees on LinkedIn.
Where is Dixa headquartered?
Dixa is headquartered in Copenhagen, Capital Region.
Where does Dixa have offices?
Dixa lists 2 office locations, including Copenhagen, Capital Region, DK; London, England EC1R 3AU, GB.
When was Dixa founded?
Dixa was founded in 2015.
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