Company profile

Echo

Helping water companies deliver end-to-end customer journeys whilst minimising cost to serve | We are Echo

Industry
Outsourcing/Offshoring
Employees
309
Headquarters
West Midlands
Founded
2000
Office locations
3

Echo company summary

Echo is a company in the Outsourcing/Offshoring industry, headquartered in West Midlands, founded in 2000. On LinkedIn the company has around 309 employees. The company lists 3 office locations. Its listed specialties include water billing software, debt collection, field services, outsourced contact centres, customer engagement.

What technology does Echo use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Echo

Echo is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading and debt collection. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud-based water billing software solution native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com

Specialties

water billing softwaredebt collectionfield servicesoutsourced contact centrescustomer engagementcustomer serviceutilitieswaterearly arrearsback office processingmulti-channelbusiness process outsourcingsalesforce native software

Where is Echo located?

Echo lists 3 office locations.

West Midlands, WS2 7PD, GBHQ
Green Lane
Belfast, BT1 6PU, GB
Capital House
Stellar IT Park, Sector - 62, NOIDA - 201309
Echo India Managed Services Pvt Ltd

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Frequently asked questions about Echo

What does Echo do?

Echo is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading and debt collection. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud-based water billing software solution native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com

How many employees does Echo have?

Echo has around 309 employees on LinkedIn.

Where is Echo headquartered?

Echo is headquartered in West Midlands.

Where does Echo have offices?

Echo lists 3 office locations, including West Midlands, WS2 7PD, GB; Belfast, BT1 6PU, GB; Stellar IT Park, Sector - 62, NOIDA - 201309.

When was Echo founded?

Echo was founded in 2000.

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