Company profile
EdgeTier
The Customer Conversation Intelligence Platform that helps you understand and improve your customer experience.
- Industry
- Information Technology & Services
- Employees
- 81
- Headquarters
- Dublin 2, Dublin 2
- Founded
- 2015
- LinkedIn followers
- 5,997
- Office locations
- 1
EdgeTier company summary
EdgeTier is a company in the Information Technology & Services industry, headquartered in Dublin 2, Dublin 2, founded in 2015. On LinkedIn the company has around 81 employees and 5,997 followers. Its listed specialties include customer service, analytics, natural language processing, call centre analytics, artificial intelligence.
What technology does EdgeTier use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About EdgeTier
At EdgeTier, we help customer support teams uncover the true value of every customer conversation. Using a suite of proprietary models and the latest Generative AI, EdgeTier analyses each customer interaction in real-time, surfacing actionable insights that detect emerging issues, reveal the root causes of customer problems, and identify key trends. This visibility allows support teams to resolve issues faster, improve agent performance, and make data-driven decisions that drive business impact. Our mission is to turn customer support into an insights engine, empowering teams to share reliable insights with the rest of the business and drive continuous improvement. Leading brands like Abercrombie & Fitch, TUI Global, Belmond and Kaizen Gaming trust EdgeTier to understand customers' needs, improve CSAT, create efficiencies, and keep customers coming back. Recognised as one of Deloitte's Technology Fast 50 and among Sifted Europe's Fastest-Growing Startups, EdgeTier is reshaping customer support analytics, supporting customer service teams to become the true voice of the customer.
Specialties
Where is EdgeTier located?
EdgeTier lists 1 location.
Compare companies similar to EdgeTier
More companies in Information Technology & Services.
| Company | Industry | Employees | Founded | Headquarters |
|---|---|---|---|---|
EdgeTier edgetier.com | Information Technology & Services | 81 | 2015 | Dublin 2, Dublin 2 |
 Mindtree ltimindtree.com | Information Technology & Services | 19,555 | - | Bangalore, Karnataka |
 Collabera collabera.com | Information Technology & Services | 6,210 | 1996 | Basking Ridge, New Jersey |
 Thoughtworks ter.li | Information Technology & Services | 14,147 | - | Chicago, IL, US |
 VINCI Energies vinci-energies.com | Information Technology & Services | 25,899 | - | Nanterre, Île-de-France |
 ATC atc.xyz | Information Technology & Services | 1,746 | 2007 | Clive, Iowa |
 Ambev Tech ambevtech.com.br | Information Technology & Services | 1,434 | - | Blumenau, SC |
 PETRONAS Digital Sdn Bhd petronas.com | Information Technology & Services | 2,624 | 2000 | Kuala Lumpur, Wilayah Persekutuan |
 Akka Technologies akka-technologies.com | Information Technology & Services | 3,334 | - | Bruxelles, Région de Bruxelles-Capitale |
 Computacenter computacenter.com | Information Technology & Services | 20,187 | 1981 | Hatfield, Hertfordshire |
 Dahua Technology Co. LTD dahuasecurity.com | Information Technology & Services | 5,174 | - | Hangzhou, Zhejiang |
Frequently asked questions about EdgeTier
What does EdgeTier do?
At EdgeTier, we help customer support teams uncover the true value of every customer conversation. Using a suite of proprietary models and the latest Generative AI, EdgeTier analyses each customer interaction in real-time, surfacing actionable insights that detect emerging issues, reveal the root causes of customer problems, and identify key trends. This visibility allows support teams to resolve issues faster, improve agent performance, and make data-driven decisions that drive business impact. Our mission is to turn customer support into an insights engine, empowering teams to share reliable insights with the rest of the business and drive continuous improvement. Leading brands like Abercrombie & Fitch, TUI Global, Belmond and Kaizen Gaming trust EdgeTier to understand customers' needs, improve CSAT, create efficiencies, and keep customers coming back. Recognised as one of Deloitte's Technology Fast 50 and among Sifted Europe's Fastest-Growing Startups, EdgeTier is reshaping customer support analytics, supporting customer service teams to become the true voice of the customer.
How many employees does EdgeTier have?
EdgeTier has around 81 employees on LinkedIn.
Where is EdgeTier headquartered?
EdgeTier is headquartered in Dublin 2, Dublin 2.
When was EdgeTier founded?
EdgeTier was founded in 2015.
Build a lead list from companies like EdgeTier
Describe your ICP or import a CSV. Warmrank finds matching companies, enriches contacts with verified emails, and tracks every lead.