Company profile

fer:fection

Future-Proofing Organizations with Human-Centered AI for the Next Generation of Customer Experience

Industry
Education
Employees
1
Headquarters
Zurich
Founded
2020
Office locations
1

fer:fection company summary

fer:fection is a company in the Education industry, headquartered in Zurich, founded in 2020. On LinkedIn the company has around 1 employees. Its listed specialties include CX Strategy, Customer Journeys, VOC Programs, Customer Insights, Data Analysis.

What technology does fer:fection use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About fer:fection

For now, fer:fection is not taking on new consultancy work, not as a pause, but as a deliberate choice to go deeper into what matters most to me right now. What continues — very intentionally — is the knowledge base. This space remains dedicated to sharing thinking, frameworks, and practical insights at the intersection of Customer Experience, AI, and trust: ‣ how customer journeys change when AI becomes the first touchpoint ‣ what Agent Experience really means beyond tooling ‣ how to design AI systems that people can understand, trust, and rely on Less client delivery. More reflection, synthesis, and perspective. fer:fection continues as a place to think out loud, connect dots, and explore what’s next — for CX, for AI, and for the humans navigating both. If you’re here to learn, question, and stay ahead of the curve — this space is still for you. — Fer Based in Zurich 🌍 Copyrights & Trademarks: CX.training™. Trademark registration pending (IGE CH, Classes 35 | 41 | 42). citegeist™ and the „ghost-quote“-logo. Trademark registration pending (IGE CH, Classes 9 | 35 | 42). AXcited™. Trademark registration pending (IGE CH, Classes 9 | 35 | 42). Fernanda Diaz Rodriguez / Ferfection Commercial Register No: CH-020.1.085.955-4

Specialties

CX StrategyCustomer JourneysVOC ProgramsCustomer InsightsData AnalysisDigital TransformationMarket ResearchUser ExperienceAgent ExperienceJourney Mapping & OptimizationCX & AI AdvisoryArtificial Intelligence

Where is fer:fection located?

fer:fection lists 1 location.

Zurich, CH, CHHQ

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Frequently asked questions about fer:fection

What does fer:fection do?

For now, fer:fection is not taking on new consultancy work, not as a pause, but as a deliberate choice to go deeper into what matters most to me right now. What continues — very intentionally — is the knowledge base. This space remains dedicated to sharing thinking, frameworks, and practical insights at the intersection of Customer Experience, AI, and trust: ‣ how customer journeys change when AI becomes the first touchpoint ‣ what Agent Experience really means beyond tooling ‣ how to design AI systems that people can understand, trust, and rely on Less client delivery. More reflection, synthesis, and perspective. fer:fection continues as a place to think out loud, connect dots, and explore what’s next — for CX, for AI, and for the humans navigating both. If you’re here to learn, question, and stay ahead of the curve — this space is still for you. — Fer Based in Zurich 🌍 Copyrights & Trademarks: CX.training™. Trademark registration pending (IGE CH, Classes 35 | 41 | 42). citegeist™ and the „ghost-quote“-logo. Trademark registration pending (IGE CH, Classes 9 | 35 | 42). AXcited™. Trademark registration pending (IGE CH, Classes 9 | 35 | 42). Fernanda Diaz Rodriguez / Ferfection Commercial Register No: CH-020.1.085.955-4

How many employees does fer:fection have?

fer:fection has around 1 employees on LinkedIn.

Where is fer:fection headquartered?

fer:fection is headquartered in Zurich.

When was fer:fection founded?

fer:fection was founded in 2020.

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