Company profile

Financial Ombudsman Service

A free and easy to use service, set up by Parliament. We settle complaints between consumers and financial businesses.

Industry
Financial Services
Employees
2,624
Headquarters
London
Founded
2001
Office locations
1

Financial Ombudsman Service company summary

Financial Ombudsman Service is a company in the Financial Services industry, headquartered in London, founded in 2001. On LinkedIn the company has around 2,624 employees. Warmrank detected 16 technologies across 10 categories on financial-ombudsman.org.uk, including Adobe, Cloudflare, DigiCert. Its listed specialties include bank accounts, insurance, credit, debit & store cards, loans.

What technology does Financial Ombudsman Service use?

Warmrank detected 16 technologies on financial-ombudsman.org.uk, last checked July 2026. Click any tool to see other companies that use it.

JavaScript libraries

Miscellaneous

Font scripts

SSL/TLS certificate authorities

Tag managers

Video players

About Financial Ombudsman Service

We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example: o bank accounts, payments and cards o payment protection insurance (PPI) o home, car, travel and other types of insurance o loans and other credit, like car finance o debt collection and repayment problems o mortgages o financial advice, investments and pensions If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right. When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives. Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website.

Specialties

bank accountsinsurancecreditdebit & store cardsloansPPImortgagesrepayment problems and debt collectionmoney transfersfinancial advicesavings and investmentspensionssmall businessesclaims management companiespayday loans and other lendingDispute resolution

Where is Financial Ombudsman Service located?

Financial Ombudsman Service lists 1 location.

London, E14 9SR, GBHQ
Financial Ombudsman Service,

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Frequently asked questions about Financial Ombudsman Service

What does Financial Ombudsman Service do?

We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example: o bank accounts, payments and cards o payment protection insurance (PPI) o home, car, travel and other types of insurance o loans and other credit, like car finance o debt collection and repayment problems o mortgages o financial advice, investments and pensions If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right. When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives. Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website.

What technology does Financial Ombudsman Service use?

Warmrank detected 16 technologies on financial-ombudsman.org.uk, including Adobe, Cloudflare, DigiCert, Google Analytics, Google Font API, Google Tag Manager, HSTS, Hotjar.

How many employees does Financial Ombudsman Service have?

Financial Ombudsman Service has around 2,624 employees on LinkedIn.

Where is Financial Ombudsman Service headquartered?

Financial Ombudsman Service is headquartered in London.

When was Financial Ombudsman Service founded?

Financial Ombudsman Service was founded in 2001.

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