Company profile

Genesys

Orchestrating AI-powered experiences in more than 100 countries while building what’s next in AI.

Industry
Software Development
Employees
8,627
Headquarters
Menlo Park, CA, US
LinkedIn followers
360,850
Office locations
11

Genesys company summary

Genesys is a company in the Software Development industry, headquartered in Menlo Park, CA, US. On LinkedIn the company has around 8,627 employees and 360,850 followers. Warmrank detected 34 technologies across 20 categories on genesys.com, including Adobe, Amazon SES, Amazon Web Services. The company lists 11 office locations. Its listed specialties include Call Center Software, Cloud Contact Center, Customer Experience Software, Contact Center as a Service, Customer Self-Service.

What technology does Genesys use?

Warmrank detected 34 technologies on genesys.com, last checked July 2026. Click any tool to see other companies that use it.

Show 10 more technologies

CRM

Databases

Font scripts

Payment processors

Performance

Programming languages

Remote access

SSL/TLS certificate authorities

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.

Specialties

Call Center SoftwareCloud Contact CenterCustomer Experience SoftwareContact Center as a ServiceCustomer Self-ServiceWorkforce Engagement ManagementWorkforce PlanningEnterprise Call CenterOutbound Call Center ServicesDigital Customer EngagementConversational AIChatbotsAutomated RoutingWeb MessagingSMS MessagingIVR Self-Service

Where is Genesys located?

Genesys lists 11 office locations.

Menlo Park, CA, USHQ
1302 El Camino Real
Budapest, HU
1134 Budapest, Váci út 41. Advance Tower II. ép. 4. em.
Chennai, Tamil Nadu, IN
Plot No.40, 4th Floor, SP Infocity East Wing Block, 1, MGR Main Rd
Durham, North Carolina, US
4307 Emperor Blvd, Suite 300
Frimley, Camberley, The United Kingdom, GB
4.1 Frimley Business Park
Galway, IE
2nd and 3rd Floors, Woodquay Court
Indianapolis, Indiana, US
7601 Interactive Way
Markham, Ontario, CA
1380 Rodick Road Suite 210
Naarden, NL
Gooimeer 6 – 02 1411 DD
Quezon City, Manila, PH
60 General Aguinaldo Ave, Cubao
São Paulo, São Paulo, BR
Avenida das Nações Unidas, n 12995 - 20th floor

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Frequently asked questions about Genesys

What does Genesys do?

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems and data across the enterprise to driver customer loyalty, business growth and operational efficiency. We’re building AI where it matters, empowering employees to shape the future of customer experience through meaningful, real-world innovation. To learn more, visit www.genesys.com.

What technology does Genesys use?

Warmrank detected 34 technologies on genesys.com, including Adobe, Amazon SES, Amazon Web Services, Anthropic, Apple iCloud Mail, Atlassian, Cloudflare, DigiCert.

How many employees does Genesys have?

Genesys has around 8,627 employees on LinkedIn.

Where is Genesys headquartered?

Genesys is headquartered in Menlo Park, CA, US.

Where does Genesys have offices?

Genesys lists 11 office locations, including Menlo Park, CA, US; Budapest, HU; Chennai, Tamil Nadu, IN; Durham, North Carolina, US; Frimley, Camberley, The United Kingdom, GB.

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