Company profile
Hiver
Hiver is an agentic customer service platform built for complex support.
- Industry
- Software Development
- Employees
- 291
- Headquarters
- San Jose, California
- Founded
- 2011
- LinkedIn followers
- 53,880
- Office locations
- 2
Hiver company summary
Hiver is a company in the Software Development industry, headquartered in San Jose, California, founded in 2011. On LinkedIn the company has around 291 employees and 53,880 followers. The company lists 2 office locations. Its listed specialties include customer service, customer success, customer service platform built for complex support, Resolves complex customer tickets, automate customer operations.
What technology does Hiver use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About Hiver
Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests. With Hiver, support teams pull real-time customer data from every system that matters, collaborate across teams and deploy AI that goes beyond simple deflection. It resolves requests end-to-end, assists teams on the hard ones, and keeps quality consistent across every interaction. Hiver offers two products: Hiver Omni: A dedicated omnichannel customer service platform for teams to manage complex support operations with AI, workflows, and cross-team collaboration. Hiver in Gmail: Transform Gmail into an AI helpdesk–built for teams that want to manage shared inboxes, handle complex support requests, and respond faster with AI—all without having to leave their inbox. Over 10,000+ teams around the world, from Flexport and Ping Identity to Gusto and Epic Games, trust Hiver to deliver exceptional support that wins and retains customers for life.
Specialties
Where is Hiver located?
Hiver lists 2 office locations.
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Frequently asked questions about Hiver
What does Hiver do?
Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests. With Hiver, support teams pull real-time customer data from every system that matters, collaborate across teams and deploy AI that goes beyond simple deflection. It resolves requests end-to-end, assists teams on the hard ones, and keeps quality consistent across every interaction. Hiver offers two products: Hiver Omni: A dedicated omnichannel customer service platform for teams to manage complex support operations with AI, workflows, and cross-team collaboration. Hiver in Gmail: Transform Gmail into an AI helpdesk–built for teams that want to manage shared inboxes, handle complex support requests, and respond faster with AI—all without having to leave their inbox. Over 10,000+ teams around the world, from Flexport and Ping Identity to Gusto and Epic Games, trust Hiver to deliver exceptional support that wins and retains customers for life.
How many employees does Hiver have?
Hiver has around 291 employees on LinkedIn.
Where is Hiver headquartered?
Hiver is headquartered in San Jose, California.
Where does Hiver have offices?
Hiver lists 2 office locations, including San Jose, California, US; Bengaluru, Karnataka, IN.
When was Hiver founded?
Hiver was founded in 2011.
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