Company profile
Kayako
Your repetitive support tickets answering themselves. 130k users and growing 📈
- Industry
- Software Development
- Employees
- 64
- Headquarters
- Austin, Texas
- Founded
- 2001
- LinkedIn followers
- 6,734
- Office locations
- 1
Kayako company summary
Kayako is a company in the Software Development industry, headquartered in Austin, Texas, founded in 2001. On LinkedIn the company has around 64 employees and 6,734 followers. Its listed specialties include helpdesk, support desk, crm, live chat software, customer support.
What technology does Kayako use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About Kayako
Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up. Kayako is an AI-driven help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. With AI-powered automation and real-time insights, Kayako reduces manual effort, speeds up resolution times, and ensures every customer interaction is efficient and effective. What Kayako Can Do: Automated Ticketing and Categorization – Instantly classifies, prioritizes, and routes support tickets based on urgency and context. AI Chatbots and Virtual Assistants – Handles routine inquiries, resolves common issues, and seamlessly escalates complex cases to human agents. Sentiment Analysis – Detects customer emotions in real-time so agents can tailor responses and improve customer satisfaction. Smart Response Suggestions – Recommends relevant replies and knowledge base articles, helping agents provide fast and accurate answers. Self-Service Optimization – Identifies gaps in the knowledge base and suggests updates to improve customer self-service. Kayako helps customer support teams scale effortlessly, reduce workloads, and provide fast, high-quality assistance without losing the human touch. Whether you need to streamline ticket management, improve response accuracy, or enhance customer experience, Kayako makes support smarter and more efficient. Struggling with slow response times or an overwhelmed support team? Let AI lighten the load. Get started with Kayako today. Help Desk Software | AI Customer Support | Customer Service Automation | AI Chatbots | Virtual Assistants | Ticketing System | Sentiment Analysis | Smart Help Desk | AI for Customer Experience | Self-Service AI
Specialties
Where is Kayako located?
Kayako lists 1 location.
Compare companies similar to Kayako
More companies in Software Development.
| Company | Industry | Employees | Founded | Headquarters |
|---|---|---|---|---|
Kayako kayako.com | Software Development | 64 | 2001 | Austin, Texas |
 Vagas.com vagas.com.br | Software Development | 3,304 | 1999 | São Paulo, SP |
 Salesforce Work.com salesforce.com | Software Development | 87,907 | - | San Francisco, California |
 Microsoft github.com | Software Development | 6,587 | 2008 | San Francisco, CA |
 SAP Concur sap.com | Software Development | 147,691 | 1972 | Walldorf, BW |
 Upwork upwork.com | Software Development | 176,790 | 2015 | San Francisco, California, US |
 TechCrunch techcrunch.com | Software Development | 582 | - | San Francisco, California |
 Zoho zoho.com | Software Development | 30,854 | - | Chennai, Tamil Nadu |
 Canva canva.com | Software Development | 17,794 | 2012 | Surry Hills, New South Wales, AU |
 Atlassian atlassian.com | Software Development | 21,061 | 2002 | Sydney, NSW, AU |
 Shopee shopee.com | Software Development | 76,519 | - | Singapore, Singapore, SG |
Frequently asked questions about Kayako
What does Kayako do?
Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up. Kayako is an AI-driven help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. With AI-powered automation and real-time insights, Kayako reduces manual effort, speeds up resolution times, and ensures every customer interaction is efficient and effective. What Kayako Can Do: Automated Ticketing and Categorization – Instantly classifies, prioritizes, and routes support tickets based on urgency and context. AI Chatbots and Virtual Assistants – Handles routine inquiries, resolves common issues, and seamlessly escalates complex cases to human agents. Sentiment Analysis – Detects customer emotions in real-time so agents can tailor responses and improve customer satisfaction. Smart Response Suggestions – Recommends relevant replies and knowledge base articles, helping agents provide fast and accurate answers. Self-Service Optimization – Identifies gaps in the knowledge base and suggests updates to improve customer self-service. Kayako helps customer support teams scale effortlessly, reduce workloads, and provide fast, high-quality assistance without losing the human touch. Whether you need to streamline ticket management, improve response accuracy, or enhance customer experience, Kayako makes support smarter and more efficient. Struggling with slow response times or an overwhelmed support team? Let AI lighten the load. Get started with Kayako today. Help Desk Software | AI Customer Support | Customer Service Automation | AI Chatbots | Virtual Assistants | Ticketing System | Sentiment Analysis | Smart Help Desk | AI for Customer Experience | Self-Service AI
How many employees does Kayako have?
Kayako has around 64 employees on LinkedIn.
Where is Kayako headquartered?
Kayako is headquartered in Austin, Texas.
When was Kayako founded?
Kayako was founded in 2001.
Build a lead list from companies like Kayako
Describe your ICP or import a CSV. Warmrank finds matching companies, enriches contacts with verified emails, and tracks every lead.