Company profile
NiCE Cognigy
We are revolutionizing the customer service industry, creating AI Agents for Your Contact Center
- Industry
- Software Development
- Employees
- 350
- Headquarters
- Düsseldorf, North Rhine-Westphalia
- Founded
- 2016
- LinkedIn followers
- 54,289
- Office locations
- 6
NiCE Cognigy company summary
NiCE Cognigy is a company in the Software Development industry, headquartered in Düsseldorf, North Rhine-Westphalia, founded in 2016. On LinkedIn the company has around 350 employees and 54,289 followers. The company lists 6 office locations. Its listed specialties include natural language processing, Enterprise artificial intelligence, machine learning, multi channel AI, Enterprise Software.
What technology does NiCE Cognigy use?
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About NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI through orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. Built on the world’s leading Conversational AI platform, Cognigy.AI delivers next-gen customer service through solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. With dozens of pretrained skills and Agentic AI capabilities, the platform seamlessly integrates into enterprise systems. By leveraging memory and context, NiCE Cognigy's AI Agents provide hyper-personalized interactions and strengthen customer relationships. Agentic AI also fosters collaboration between AI and human agents, giving them superpowers to deliver exceptional service. More than 1,250 global brands, including Bosch, E.ON, ERGO, Carglass, Henkel, DHL, Lufthansa Group, Nestlé, Mercedes-Benz and Toyota, trust NiCE Cognigy and its vast partner network to deliver measurable outcomes. Recognized by Gartner, Forrester, and IDC, we continue to lead the market in enterprise AI for CX; secure, scalable, and partner-first. For more information and to book a demo visit: www.cognigy.com Follow us on LinkedIn: https://www.linkedin.com/company/cognigy
Specialties
Where is NiCE Cognigy located?
NiCE Cognigy lists 6 office locations.
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Frequently asked questions about NiCE Cognigy
What does NiCE Cognigy do?
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI through orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. Built on the world’s leading Conversational AI platform, Cognigy.AI delivers next-gen customer service through solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. With dozens of pretrained skills and Agentic AI capabilities, the platform seamlessly integrates into enterprise systems. By leveraging memory and context, NiCE Cognigy's AI Agents provide hyper-personalized interactions and strengthen customer relationships. Agentic AI also fosters collaboration between AI and human agents, giving them superpowers to deliver exceptional service. More than 1,250 global brands, including Bosch, E.ON, ERGO, Carglass, Henkel, DHL, Lufthansa Group, Nestlé, Mercedes-Benz and Toyota, trust NiCE Cognigy and its vast partner network to deliver measurable outcomes. Recognized by Gartner, Forrester, and IDC, we continue to lead the market in enterprise AI for CX; secure, scalable, and partner-first. For more information and to book a demo visit: www.cognigy.com Follow us on LinkedIn: https://www.linkedin.com/company/cognigy
How many employees does NiCE Cognigy have?
NiCE Cognigy has around 350 employees on LinkedIn.
Where is NiCE Cognigy headquartered?
NiCE Cognigy is headquartered in Düsseldorf, North Rhine-Westphalia.
Where does NiCE Cognigy have offices?
NiCE Cognigy lists 6 office locations, including Düsseldorf, North Rhine-Westphalia, DE; Dallas, Texas, US; Dubai, UAE DWTC, AE; London, W1W 7LT, GB; Málaga, Andalusia, ES.
When was NiCE Cognigy founded?
NiCE Cognigy was founded in 2016.
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