Company profile

Omilia

AI-driven customer service transformation with Agentic AI and advanced anti-fraud protection.

Industry
Software Development
Employees
490
Headquarters
Larnaca, Larnaca
Founded
2002
LinkedIn followers
58,013
Office locations
1

Omilia company summary

Omilia is a company in the Software Development industry, headquartered in Larnaca, Larnaca, founded in 2002. On LinkedIn the company has around 490 employees and 58,013 followers. Its listed specialties include Customer Experience, Call Center, Artificial Intelligence, Virtual Assistants, Conversational AI.

What technology does Omilia use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Omilia

Omilia is the global standard for AI-driven customer service transformation. Our native Self-Learning Agentic CX platform revolutionizes how enterprises engage with customers — automating interactions with precision, empowering agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and multi-layered anti-fraud capabilities, we enable enterprises to move decisively and safely into the era of AI-first contact centers. Omilia’s Self-Learning Agentic CX learns from across the entire customer journey — from self-service to live agent interactions — unlocking continuous improvement and breaking the “glass ceiling” of containment that legacy siloed models can’t achieve. Omilia is trusted by the world’s most demanding enterprises including Capital One, Discover Financial Services, Taco Bell, RBC, DWP, First Financial Bank, Purolator, and PSEG. Built on over two decades of AI innovation, Omilia delivers measurable outcomes: lower costs, higher efficiency, and unmatched customer satisfaction — all while preserving the human touch where it matters most. LinkedIn Privacy Policy: www.omilia.com/data-protection-notice

Specialties

Customer ExperienceCall CenterArtificial IntelligenceVirtual AssistantsConversational AIAuthentication & Anti-FraudGenerative AIAgentic AIAgent AssistContact Center SecurityCustomer Service AutomationAutomated Call Quality ManagementVoice BiometricsLiveness DetectionSpeaker Change DetectionANI Spoofing Risk AnalysisKnown Fraudster IdentificationCoherence & Logic AnalysisBehavioral AnalysisCall Center Analytics

Where is Omilia located?

Omilia lists 1 location.

Larnaca, Larnaca, CYHQ
Inomenon Ethnon 50

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Frequently asked questions about Omilia

What does Omilia do?

Omilia is the global standard for AI-driven customer service transformation. Our native Self-Learning Agentic CX platform revolutionizes how enterprises engage with customers — automating interactions with precision, empowering agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and multi-layered anti-fraud capabilities, we enable enterprises to move decisively and safely into the era of AI-first contact centers. Omilia’s Self-Learning Agentic CX learns from across the entire customer journey — from self-service to live agent interactions — unlocking continuous improvement and breaking the “glass ceiling” of containment that legacy siloed models can’t achieve. Omilia is trusted by the world’s most demanding enterprises including Capital One, Discover Financial Services, Taco Bell, RBC, DWP, First Financial Bank, Purolator, and PSEG. Built on over two decades of AI innovation, Omilia delivers measurable outcomes: lower costs, higher efficiency, and unmatched customer satisfaction — all while preserving the human touch where it matters most. LinkedIn Privacy Policy: www.omilia.com/data-protection-notice

How many employees does Omilia have?

Omilia has around 490 employees on LinkedIn.

Where is Omilia headquartered?

Omilia is headquartered in Larnaca, Larnaca.

When was Omilia founded?

Omilia was founded in 2002.

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