Company profile
Pointel
A certified Genesys partner specializes in improving customer experience by building world-class contact center solution
- Industry
- Information Technology & Services
- Employees
- 81
- Headquarters
- Edison, NJ
- Founded
- 1999
- LinkedIn followers
- 5,339
- Office locations
- 1
Pointel company summary
Pointel is a company in the Information Technology & Services industry, headquartered in Edison, NJ, founded in 1999. On LinkedIn the company has around 81 employees and 5,339 followers. Its listed specialties include Contact Center Software, Interactive Voice Response (IVR), Social Customer Service, Workforce Optimization & Performance Management, Enterprise Workload Management.
What technology does Pointel use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About Pointel
Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.
Specialties
Where is Pointel located?
Pointel lists 1 location.
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|---|---|---|---|---|
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Frequently asked questions about Pointel
What does Pointel do?
Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.
How many employees does Pointel have?
Pointel has around 81 employees on LinkedIn.
Where is Pointel headquartered?
Pointel is headquartered in Edison, NJ.
When was Pointel founded?
Pointel was founded in 1999.
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