Company profile
QEval® - A Product of ETS Labs
Call Center Quality Beyond Checkbox: Transforming VOC, CX, and Agent Performance
- Industry
- Software Development
- Employees
- 2
- Headquarters
- Nacogdoches, Texas
- Founded
- 1997
- LinkedIn followers
- 1,296
- Office locations
- 1
QEval® - A Product of ETS Labs company summary
QEval® - A Product of ETS Labs is a company in the Software Development industry, headquartered in Nacogdoches, Texas, founded in 1997. On LinkedIn the company has around 2 employees and 1,296 followers. Its listed specialties include Speech Analytics, Customer Sentiment Analysis, Voice of Customer Analytics, Contact Center Agents, Agent Performance Management.
What technology does QEval® - A Product of ETS Labs use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About QEval® - A Product of ETS Labs
QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of Artificial Intelligence Technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching. Built with industry best practices, QEval acts as a comprehensive solution to achieve a consistent and effortless customer and agent experience.
Specialties
Where is QEval® - A Product of ETS Labs located?
QEval® - A Product of ETS Labs lists 1 location.
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Frequently asked questions about QEval® - A Product of ETS Labs
What does QEval® - A Product of ETS Labs do?
QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of Artificial Intelligence Technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching. Built with industry best practices, QEval acts as a comprehensive solution to achieve a consistent and effortless customer and agent experience.
How many employees does QEval® - A Product of ETS Labs have?
QEval® - A Product of ETS Labs has around 2 employees on LinkedIn.
Where is QEval® - A Product of ETS Labs headquartered?
QEval® - A Product of ETS Labs is headquartered in Nacogdoches, Texas.
When was QEval® - A Product of ETS Labs founded?
QEval® - A Product of ETS Labs was founded in 1997.
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