Company profile
Sercom
Flexibilidade que o seu negócio precisa, agilidade que o futuro exige. #SerOFuturo
- Industry
- Telecommunications
- Employees
- 5,205
- Headquarters
- Taboão da Serra, SP
- Founded
- 1993
- LinkedIn followers
- 57,303
- Office locations
- 1
Sercom company summary
Sercom is a company in the Telecommunications industry, headquartered in Taboão da Serra, SP, founded in 1993. On LinkedIn the company has around 5,205 employees and 57,303 followers. Its listed specialties include Telecomunicações, Soluções Digitais, Vendas, SAC, Cobranças.
What technology does Sercom use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About Sercom
Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services. Sercom is highly involved with its clients, what ensures an outstanding position in the market. Its working philosophy and clients portfolio enable Sercom's continuous sustained development and keep its integrity. Its successful history and its executives long term vision allow Sercom to keep finely tuned with the global trends in strategic, technological and human resources terms. Sercom's mission: 1- Implement and manage the best contact center solutions in the market. 2- Provide the best combination between Technology and Human Resources. 3- Change a Contact Center into a Profit and Opportunities Center. Sercom has developed a full variety of services that aims to manage our clients’ life cycle, providing conditions to take advantage of all opportunities that each market offers. Customer Service - Our focus is Customer Relationship Management, customers’ retention, anti-attrition and tech support. Telemarketing - Through a direct channel with our clients, Sercom enables all straight purchase facilities by phone with pre and post sales support. Tech Support - Through structured scripts, highly skilled technical agents are trained to provide tech support for special equipments and products. Web Chat - This tool was internally developed. Our web-chat system provides a great method to maximize your sales through the web, customer service and support.
Specialties
Where is Sercom located?
Sercom lists 1 location.
Compare companies similar to Sercom
More companies in Telecommunications.
| Company | Industry | Employees | Founded | Headquarters |
|---|---|---|---|---|
Sercom sercom.com.br | Telecommunications | 5,205 | 1993 | Taboão da Serra, SP |
 Huawei huawei.com | Telecommunications | 140,916 | - | Shenzhen, Guangdong |
 Ericsson ericsson.com | Telecommunications | 107,360 | 1876 | Kista, Stockholm, SE |
 Nokia nokia.com | Telecommunications | 101,274 | - | Espoo, Southern Finland |
 airtel airtel.com | Telecommunications | 100,086 | - | Gurgaon, Haryana |
 Jio jio.com | Telecommunications | 100,232 | 2010 | Navi Mumbai, Maharashtra |
 AT&T att.com | Telecommunications | 194,600 | - | Dallas, TX |
 Vivo (Telefônica Brasil) vivo.com.br | Telecommunications | 40,850 | 1998 | São Paulo, SP |
 stc stc.com.sa | Telecommunications | 18,282 | 1998 | Riyadh, Riyadh |
 Orange orange.com | Telecommunications | 147,006 | - | Issy-les-Moulineaux, Île-de-France |
 Claro Brasil claro.com.br | Telecommunications | 43,506 | - | São Paulo, SP |
Frequently asked questions about Sercom
What does Sercom do?
Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services. Sercom is highly involved with its clients, what ensures an outstanding position in the market. Its working philosophy and clients portfolio enable Sercom's continuous sustained development and keep its integrity. Its successful history and its executives long term vision allow Sercom to keep finely tuned with the global trends in strategic, technological and human resources terms. Sercom's mission: 1- Implement and manage the best contact center solutions in the market. 2- Provide the best combination between Technology and Human Resources. 3- Change a Contact Center into a Profit and Opportunities Center. Sercom has developed a full variety of services that aims to manage our clients’ life cycle, providing conditions to take advantage of all opportunities that each market offers. Customer Service - Our focus is Customer Relationship Management, customers’ retention, anti-attrition and tech support. Telemarketing - Through a direct channel with our clients, Sercom enables all straight purchase facilities by phone with pre and post sales support. Tech Support - Through structured scripts, highly skilled technical agents are trained to provide tech support for special equipments and products. Web Chat - This tool was internally developed. Our web-chat system provides a great method to maximize your sales through the web, customer service and support.
How many employees does Sercom have?
Sercom has around 5,205 employees on LinkedIn.
Where is Sercom headquartered?
Sercom is headquartered in Taboão da Serra, SP.
When was Sercom founded?
Sercom was founded in 1993.
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