Company profile
SmartBot360
Bots and people working together. Acquired by Capacity.
- Industry
- Technology, Information and Internet
- Employees
- 1
- Headquarters
- Riverside, California
- Founded
- 2018
- LinkedIn followers
- 147
- Office locations
- 1
SmartBot360 company summary
SmartBot360 is a company in the Technology, Information and Internet industry, headquartered in Riverside, California, founded in 2018. On LinkedIn the company has around 1 employees and 147 followers. Its listed specialties include Chatbots, Customer Relations, Customer Service, Messaging Services, HIPAA Messaging.
What technology does SmartBot360 use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About SmartBot360
SmartBot360™ is a platform to create, manage and share AI chatbots. The platform empowers customer agents to increase the number of reached customers, by offloading routine interactions to the AI-powered chatbots. Chatbots and humans work together through easy to define triaging handover protocols. The intuitive Web-based SmartBot360™ Management Dashboard™ is the control panel of the platform, which allows monitoring and analyzing ongoing sessions, starting new chatbot campaigns, and directly chatting with the customers. The platform has easily measured ROI based on man hours saved for customer service (e.g., for FAQ bots) or customer relations management (e.g., engagement, retention). The chatbots are HIPAA-compliant and can be deployed on Facebook Messenger, SMS, Web pages, or other media. There are many platforms to help you build and deploy chatbots, but they are not secure for exchanging sensitive data, nor do they offer intuitive tools to monitor the chats in real time or handover to a human when needed. SmartBot360 was acquired by Capacity in 2025.
Specialties
Where is SmartBot360 located?
SmartBot360 lists 1 location.
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Frequently asked questions about SmartBot360
What does SmartBot360 do?
SmartBot360™ is a platform to create, manage and share AI chatbots. The platform empowers customer agents to increase the number of reached customers, by offloading routine interactions to the AI-powered chatbots. Chatbots and humans work together through easy to define triaging handover protocols. The intuitive Web-based SmartBot360™ Management Dashboard™ is the control panel of the platform, which allows monitoring and analyzing ongoing sessions, starting new chatbot campaigns, and directly chatting with the customers. The platform has easily measured ROI based on man hours saved for customer service (e.g., for FAQ bots) or customer relations management (e.g., engagement, retention). The chatbots are HIPAA-compliant and can be deployed on Facebook Messenger, SMS, Web pages, or other media. There are many platforms to help you build and deploy chatbots, but they are not secure for exchanging sensitive data, nor do they offer intuitive tools to monitor the chats in real time or handover to a human when needed. SmartBot360 was acquired by Capacity in 2025.
How many employees does SmartBot360 have?
SmartBot360 has around 1 employees on LinkedIn.
Where is SmartBot360 headquartered?
SmartBot360 is headquartered in Riverside, California.
When was SmartBot360 founded?
SmartBot360 was founded in 2018.
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