Company profile
SOCAP Australia
Excellence in consumer service through fair and effective outcomes
- Industry
- Consumer Services
- Employees
- 11
- Headquarters
- Melbourne, Victoria
- Founded
- 1991
- LinkedIn followers
- 1,434
- Office locations
- 1
SOCAP Australia company summary
SOCAP Australia is a company in the Consumer Services industry, headquartered in Melbourne, Victoria, founded in 1991. On LinkedIn the company has around 11 employees and 1,434 followers. Its listed specialties include Consumer Affairs, Customer Services, Customer Relations, Consumer Education, Complaint Handling.
What technology does SOCAP Australia use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About SOCAP Australia
Since 1991, the Society of Consumer Affairs Professionals (SOCAP Australia) has been the peak body for professionals in consumer affairs, customer service, complaint management, and dispute resolution across Australia and New Zealand. We represent a vibrant network of professionals from a wide range of industries, including financial services, insurance, utilities, FMCG, telecommunications, healthcare, education, government, and the not-for-profit sector. Our members include frontline teams, senior leaders, executives, and policy-makers committed to building ethical, customer-centric organisations. SOCAP Australia promotes excellence in complaint handling, customer experience (CX), and service delivery by advancing best practice, supporting capability development, and fostering cross-industry collaboration. We advocate for the strategic value of complaint management, not just as a tool for resolution, but as a catalyst for business transformation, innovation, and stronger customer relationships. Through our training, certification and consulting services, thought leadership, events, and industry guidance, we empower professionals to deliver fair, transparent, and ethical service, while driving measurable improvements in trust, loyalty, and organisational performance.
Specialties
Where is SOCAP Australia located?
SOCAP Australia lists 1 location.
Compare companies similar to SOCAP Australia
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| Company | Industry | Employees | Founded | Headquarters |
|---|---|---|---|---|
SOCAP Australia socap.org.au | Consumer Services | 11 | 1991 | Melbourne, Victoria |
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Frequently asked questions about SOCAP Australia
What does SOCAP Australia do?
Since 1991, the Society of Consumer Affairs Professionals (SOCAP Australia) has been the peak body for professionals in consumer affairs, customer service, complaint management, and dispute resolution across Australia and New Zealand. We represent a vibrant network of professionals from a wide range of industries, including financial services, insurance, utilities, FMCG, telecommunications, healthcare, education, government, and the not-for-profit sector. Our members include frontline teams, senior leaders, executives, and policy-makers committed to building ethical, customer-centric organisations. SOCAP Australia promotes excellence in complaint handling, customer experience (CX), and service delivery by advancing best practice, supporting capability development, and fostering cross-industry collaboration. We advocate for the strategic value of complaint management, not just as a tool for resolution, but as a catalyst for business transformation, innovation, and stronger customer relationships. Through our training, certification and consulting services, thought leadership, events, and industry guidance, we empower professionals to deliver fair, transparent, and ethical service, while driving measurable improvements in trust, loyalty, and organisational performance.
How many employees does SOCAP Australia have?
SOCAP Australia has around 11 employees on LinkedIn.
Where is SOCAP Australia headquartered?
SOCAP Australia is headquartered in Melbourne, Victoria.
When was SOCAP Australia founded?
SOCAP Australia was founded in 1991.
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