Company profile
Tactful
The agentic CX platform that resolves every conversation, across every channel.
- Industry
- Technology, Information and Internet
- Employees
- 111
- Headquarters
- Cambridge, England
- Founded
- 2016
- LinkedIn followers
- 23,805
- Office locations
- 3
Tactful company summary
Tactful is a company in the Technology, Information and Internet industry, headquartered in Cambridge, England, founded in 2016. On LinkedIn the company has around 111 employees and 23,805 followers. The company lists 3 office locations. Its listed specialties include Customer Engagement, Customer Experience, Omnichannel Communications, AI, Bot.
What technology does Tactful use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About Tactful
Tactful is the agentic CX platform that helps customer-facing teams resolve conversations, not just route them. We bring every channel — chat, social, email, messaging and voice — into one intelligent workspace, then add the automation and AI agents that resolve routine requests in the customer's own words. Sentiment, scorecards and conversation analytics show you what's really driving CSAT, while governed actions, full audit trails and human-in-the-loop oversight keep you in control of everything the AI does. The result: faster first response, higher resolution rates, and a customer experience that scales without losing the human touch. Resolve, don't route. Book a demo: tactful.ai/book-demo
Specialties
Where is Tactful located?
Tactful lists 3 office locations.
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Frequently asked questions about Tactful
What does Tactful do?
Tactful is the agentic CX platform that helps customer-facing teams resolve conversations, not just route them. We bring every channel — chat, social, email, messaging and voice — into one intelligent workspace, then add the automation and AI agents that resolve routine requests in the customer's own words. Sentiment, scorecards and conversation analytics show you what's really driving CSAT, while governed actions, full audit trails and human-in-the-loop oversight keep you in control of everything the AI does. The result: faster first response, higher resolution rates, and a customer experience that scales without losing the human touch. Resolve, don't route. Book a demo: tactful.ai/book-demo
How many employees does Tactful have?
Tactful has around 111 employees on LinkedIn.
Where is Tactful headquartered?
Tactful is headquartered in Cambridge, England.
Where does Tactful have offices?
Tactful lists 3 office locations, including Cambridge, England CB25 9PB, GB; Amsterdam, NL, NL; Cairo, EG, EG.
When was Tactful founded?
Tactful was founded in 2016.
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