Company profile

Talkdesk

Customer Experience. Automated.

Industry
Software Development
Employees
1,400
Headquarters
San Francisco, CA, US
Founded
2011
LinkedIn followers
363,744
Office locations
4

Talkdesk company summary

Talkdesk is a company in the Software Development industry, headquartered in San Francisco, CA, US, founded in 2011. On LinkedIn the company has around 1,400 employees and 363,744 followers. Warmrank detected 40 technologies across 22 categories on talkdesk.com, including Adobe, Amazon Web Services, Anthropic. The company lists 4 office locations. Its listed specialties include Customer Experience, Customer Service, CSAT, CX, Contact Center.

What technology does Talkdesk use?

Warmrank detected 40 technologies on talkdesk.com, last checked July 2026. Click any tool to see other companies that use it.

Show 16 more technologies

UI frameworks

Artificial Intelligence

Containers

Databases

Issue trackers

JavaScript libraries

Live chat

Marketing automation

Remote access

SSL/TLS certificate authorities

Tag managers

About Talkdesk

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that scales across service, sales, and support. At the core of CXA is the Talkdesk Data Cloud, which unifies structured and unstructured data—from CRMs, tickets, transcripts, and notes—into real-time, contextual knowledge. This enables AI agents to act with precision, resolve complex issues, and improve over time. CXA supports both cross-industry workflows and vertical-specific use cases in healthcare, financial services, retail, utilities, travel, and government. With a modular design, prebuilt agents, and a continuous automation cycle—Discover, Build, Orchestrate, Measure—Talkdesk delivers rapid time-to-value and long-term impact. Enterprises can modernize operations, reduce cost-to-serve, and drive sustainable growth—without needing a full rip-and-replace. Trusted by global brands, Talkdesk is transforming how the world delivers customer experience.

Specialties

Customer ExperienceCustomer ServiceCSATCXContact CenterCCaaSCustomer Experience AutomationCustomer Experience SoftwareContact Center as a ServiceCloud Contact CenterContact Center SoftwareCall Center SoftwareAI Contact CenterAI Call CenterAI RoutingWorkforce Engagement ManagementAI Customer Experience SoftwareEnterprise Contact CenterCustomer Experience AnalyticsCustomer Interaction AnalyticsAI Agent Assist

Where is Talkdesk located?

Talkdesk lists 4 office locations.

San Francisco, CA, USHQ
535 Mission Street, 12th Floor
Coimbra, Coimbra, PT
Rua Pedro Nunes
London, England, GB
2-6 Boundary Row
Porto, Portugal, PT
Rua de Anselmo Braancamp 119

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Frequently asked questions about Talkdesk

What does Talkdesk do?

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that scales across service, sales, and support. At the core of CXA is the Talkdesk Data Cloud, which unifies structured and unstructured data—from CRMs, tickets, transcripts, and notes—into real-time, contextual knowledge. This enables AI agents to act with precision, resolve complex issues, and improve over time. CXA supports both cross-industry workflows and vertical-specific use cases in healthcare, financial services, retail, utilities, travel, and government. With a modular design, prebuilt agents, and a continuous automation cycle—Discover, Build, Orchestrate, Measure—Talkdesk delivers rapid time-to-value and long-term impact. Enterprises can modernize operations, reduce cost-to-serve, and drive sustainable growth—without needing a full rip-and-replace. Trusted by global brands, Talkdesk is transforming how the world delivers customer experience.

What technology does Talkdesk use?

Warmrank detected 40 technologies on talkdesk.com, including Adobe, Amazon Web Services, Anthropic, Apple iCloud Mail, Atlassian, Atlassian Statuspage, Citrix, Cloudflare.

How many employees does Talkdesk have?

Talkdesk has around 1,400 employees on LinkedIn.

Where is Talkdesk headquartered?

Talkdesk is headquartered in San Francisco, CA, US.

Where does Talkdesk have offices?

Talkdesk lists 4 office locations, including San Francisco, CA, US; Coimbra, Coimbra, PT; London, England, GB; Porto, Portugal, PT.

When was Talkdesk founded?

Talkdesk was founded in 2011.

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