Company profile

Capacity

Industry
Software Development
Employees
704
Headquarters
University City, Missouri
LinkedIn followers
10,576
Office locations
1

Capacity company summary

Capacity is a company in the Software Development industry, headquartered in University City, Missouri. On LinkedIn the company has around 704 employees and 10,576 followers. Warmrank detected 48 technologies across 27 categories on capacity.com, including AdRoll, Adobe, Amazon S3. Its listed specialties include Artificial Intelligence, SaaS, Conversational User Interfaces, Machine Learning, NLP.

What technology does Capacity use?

Warmrank detected 48 technologies on capacity.com, last checked July 2026. Click any tool to see other companies that use it.

Show 23 more technologies

A/B Testing

Artificial Intelligence

Caching

Cookie compliance

Databases

Font scripts

JavaScript frameworks

Marketing automation

Mobile frameworks

Page builders

Performance

Programming languages

SSL/TLS certificate authorities

Tag managers

About Capacity

As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find cost-effective solutions to improve performance while managing growing demand. Capacity is an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from the acquisitions of Call Criteria, Cereproc, Creovai, Denim Social, Envision, KLaunch, Linc, Lucy, LumenVox, SmartAction, Textel, Verbio and YouCanBookMe. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis. To learn more about Capacity or to request a demo, visit capacity.com.

Specialties

Artificial IntelligenceSaaSConversational User InterfacesMachine LearningNLPText MiningEnterprise SoftwareInformation Managementhelp deskautomationworkflows

Where is Capacity located?

Capacity lists 1 location.

University City, Missouri, USHQ
6665 Delmar Blvd

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Frequently asked questions about Capacity

What does Capacity do?

As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find cost-effective solutions to improve performance while managing growing demand. Capacity is an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from the acquisitions of Call Criteria, Cereproc, Creovai, Denim Social, Envision, KLaunch, Linc, Lucy, LumenVox, SmartAction, Textel, Verbio and YouCanBookMe. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis. To learn more about Capacity or to request a demo, visit capacity.com.

What technology does Capacity use?

Warmrank detected 48 technologies on capacity.com, including AdRoll, Adobe, Amazon S3, Amazon Web Services, Anthropic, Apple iCloud Mail, Atlassian, Chosen.

How many employees does Capacity have?

Capacity has around 704 employees on LinkedIn.

Where is Capacity headquartered?

Capacity is headquartered in University City, Missouri.

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