Company profile
American Customer Satisfaction Index (ACSI®)
- Industry
- Market Research
- Employees
- 15
- Headquarters
- Ann Arbor, Michigan
- Founded
- 1994
- LinkedIn followers
- 1,899
- Office locations
- 1
American Customer Satisfaction Index (ACSI®) company summary
American Customer Satisfaction Index (ACSI®) is a company in the Market Research industry, headquartered in Ann Arbor, Michigan, founded in 1994. On LinkedIn the company has around 15 employees and 1,899 followers. Its listed specialties include Customer Experience (CX) Analytics, Customer Intelligence, Predictive Analytics, Voice of the Customer (VoC), CX Impact Analysis.
What technology does American Customer Satisfaction Index (ACSI®) use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About American Customer Satisfaction Index (ACSI®)
The American Customer Satisfaction Index (ACSI®) is a national economic indicator and a leading provider of customer analytics solutions that help organizations build lasting customer relationships and prove ROI on experience investments. ACSI’s AI-enhanced platform delivers intuitive dashboards and cause-and-effect analytics that pinpoint the quality drivers most predictive of customer allegiance, retention, price tolerance, and financial performance. ACSI data has been shown to correlate strongly with key micro and macroeconomic indicators, including consumer spending, GDP growth, earnings, and stock returns. Founded in 1994 at the University of Michigan’s Ross School of Business, the ACSI measures customer satisfaction with more than 400 companies in over 40 industries, including federal government services, based on approximately 200,000 annual interviews.
Specialties
Where is American Customer Satisfaction Index (ACSI®) located?
American Customer Satisfaction Index (ACSI®) lists 1 location.
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Frequently asked questions about American Customer Satisfaction Index (ACSI®)
What does American Customer Satisfaction Index (ACSI®) do?
The American Customer Satisfaction Index (ACSI®) is a national economic indicator and a leading provider of customer analytics solutions that help organizations build lasting customer relationships and prove ROI on experience investments. ACSI’s AI-enhanced platform delivers intuitive dashboards and cause-and-effect analytics that pinpoint the quality drivers most predictive of customer allegiance, retention, price tolerance, and financial performance. ACSI data has been shown to correlate strongly with key micro and macroeconomic indicators, including consumer spending, GDP growth, earnings, and stock returns. Founded in 1994 at the University of Michigan’s Ross School of Business, the ACSI measures customer satisfaction with more than 400 companies in over 40 industries, including federal government services, based on approximately 200,000 annual interviews.
How many employees does American Customer Satisfaction Index (ACSI®) have?
American Customer Satisfaction Index (ACSI®) has around 15 employees on LinkedIn.
Where is American Customer Satisfaction Index (ACSI®) headquartered?
American Customer Satisfaction Index (ACSI®) is headquartered in Ann Arbor, Michigan.
When was American Customer Satisfaction Index (ACSI®) founded?
American Customer Satisfaction Index (ACSI®) was founded in 1994.
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