Company profile
C-Zentrix
Customer Experience, Simplified!
- Industry
- Software Development
- Employees
- 176
- Headquarters
- Gurgaon, Haryana
- Founded
- 2002
- LinkedIn followers
- 20,762
- Office locations
- 4
C-Zentrix company summary
C-Zentrix is a company in the Software Development industry, headquartered in Gurgaon, Haryana, founded in 2002. On LinkedIn the company has around 176 employees and 20,762 followers. The company lists 4 office locations. Its listed specialties include Contact Center Solution for Enterprises, CRMs, Mobile application development, Customer Experience Platform, Trouble Ticketing CRM.
What technology does C-Zentrix use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About C-Zentrix
C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa. It is continuously innovating and providing AI powered solutions for contact centers. C-Zentrix is specialist in Customer Experience and has experience in managing large contact centers, nationwide deployments, and integrations with numerous 3rd party solutions. We understand the need of customers and their distinct workflow. C-Zentrix has been a pioneer in crafting one of the most innovative products, a contact center in a box solution way back in 2005. Post that there has been no looking back. It offers voice, video, and digital solutions like WhatsApp, social, email, and service and lead CRM. The omnichannel solution is an all-in-one customer experience solution that has a state-of-art design and seamless integration with all available communication channels. The contact center solution comes with Drag & Drop Interactive Voice Response (IVR), Skill Based Routing, Predictive Dialing, Inbound/Outbound Call Routing, IPBX, Voice & Screen Loggers, Helpdesk CRM, Live Chat, Email management, Missed Call, and Call Blast. C-Zentrix has more than 1500+ clients and is spread across different continents with a unique focus on growth markets. C-Zentrix is aggressively bringing AI into the contact center. These solutions are providing huge cost savings and actionable insights to customers. Noteworthy are Voicebots and chatbots, Real time Assistant (Agent assist, Supervisor assist), Post call analytics, Sentiment Analysis and Summarizer. We feel that the customer experience needs to be enriched and we are constantly innovating it and making it affordable.
Specialties
Where is C-Zentrix located?
C-Zentrix lists 4 office locations.
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Frequently asked questions about C-Zentrix
What does C-Zentrix do?
C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa. It is continuously innovating and providing AI powered solutions for contact centers. C-Zentrix is specialist in Customer Experience and has experience in managing large contact centers, nationwide deployments, and integrations with numerous 3rd party solutions. We understand the need of customers and their distinct workflow. C-Zentrix has been a pioneer in crafting one of the most innovative products, a contact center in a box solution way back in 2005. Post that there has been no looking back. It offers voice, video, and digital solutions like WhatsApp, social, email, and service and lead CRM. The omnichannel solution is an all-in-one customer experience solution that has a state-of-art design and seamless integration with all available communication channels. The contact center solution comes with Drag & Drop Interactive Voice Response (IVR), Skill Based Routing, Predictive Dialing, Inbound/Outbound Call Routing, IPBX, Voice & Screen Loggers, Helpdesk CRM, Live Chat, Email management, Missed Call, and Call Blast. C-Zentrix has more than 1500+ clients and is spread across different continents with a unique focus on growth markets. C-Zentrix is aggressively bringing AI into the contact center. These solutions are providing huge cost savings and actionable insights to customers. Noteworthy are Voicebots and chatbots, Real time Assistant (Agent assist, Supervisor assist), Post call analytics, Sentiment Analysis and Summarizer. We feel that the customer experience needs to be enriched and we are constantly innovating it and making it affordable.
How many employees does C-Zentrix have?
C-Zentrix has around 176 employees on LinkedIn.
Where is C-Zentrix headquartered?
C-Zentrix is headquartered in Gurgaon, Haryana.
Where does C-Zentrix have offices?
C-Zentrix lists 4 office locations, including Gurgaon, Haryana, IN; Bangalore, Karnataka, IN; Dubai, Dubai P.O Box, AE; Mumbai, Maharastra 400 101, IN.
When was C-Zentrix founded?
C-Zentrix was founded in 2002.
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