Company profile
Televergence Solutions
Where Telecom Converges With Technology
- Industry
- Telecommunications
- Employees
- 18
- Headquarters
- Nashville, TN
- Founded
- 1988
- LinkedIn followers
- 937
- Office locations
- 2
Televergence Solutions company summary
Televergence Solutions is a company in the Telecommunications industry, headquartered in Nashville, TN, founded in 1988. On LinkedIn the company has around 18 employees and 937 followers. The company lists 2 office locations. Its listed specialties include High Calls Per Second and Connectivity Call Center, Inbound Toll Free, Outbound Long Distance, Telecom Solutions, Toll Free Service.
What technology does Televergence Solutions use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About Televergence Solutions
Televergence has been saving contact centers and other high volume users an average of 30% savings over AT&T and Verizon on toll free (TF)and long distance pricing for over 33 years. The company boasts an exemplary regulatory history. Approximately 70% of revenue is derived from contact centers and the servicing of more than 4.7M (9%) of U.S. TF numbers. A relationship with many Contact Center as a Service partners offers customers access to the highest performing, lowest cost platforms that best suits their needs. The Televergence Cloud Phone System is for customers with remote workers who are focused on improving their return on investment (ROI). Unlike our competitors, we allow the customer to pick how many seats they need, not buying a block of seats whether they need them or not, thus saving them money. The system is priced an average of 30% below the leading market competitors. The direct inward dialing (DID) number scrubbing service is a unique, hard-to-find value-add for existing customers that maximizes call completion rates. Services are supported by a U.S.-based, 24 x 7 x 365 Network Operations Center, with an uptime of 99.99% during the most recent 5 years. A customer centric philosophy and unparalleled customer service includes dedicated account management and support teams. Unlike all competitors we are aware of, our team members respond immediately to customer inquiries. Incoming support calls are answered by a highly trained team member within a few rings, saving our customers the annoyance of pushing dozens of extension buttons for minutes on end. Customer retention is a key performance indicator, with 57% of our revenue derived from customers we’ve been servicing for 12+ years. A 10,000 minute complimentary, try-before-you-buy program allows our network to be tested while maintaining service with existing carrier(s). Testing is uncomplicated via the exchange of IP addresses. Televergence is a WBENC, WOSB and State of TN DBE certified diverse su
Specialties
Where is Televergence Solutions located?
Televergence Solutions lists 2 office locations.
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Televergence Solutions televergence.com | Telecommunications | 18 | 1988 | Nashville, TN |
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Frequently asked questions about Televergence Solutions
What does Televergence Solutions do?
Televergence has been saving contact centers and other high volume users an average of 30% savings over AT&T and Verizon on toll free (TF)and long distance pricing for over 33 years. The company boasts an exemplary regulatory history. Approximately 70% of revenue is derived from contact centers and the servicing of more than 4.7M (9%) of U.S. TF numbers. A relationship with many Contact Center as a Service partners offers customers access to the highest performing, lowest cost platforms that best suits their needs. The Televergence Cloud Phone System is for customers with remote workers who are focused on improving their return on investment (ROI). Unlike our competitors, we allow the customer to pick how many seats they need, not buying a block of seats whether they need them or not, thus saving them money. The system is priced an average of 30% below the leading market competitors. The direct inward dialing (DID) number scrubbing service is a unique, hard-to-find value-add for existing customers that maximizes call completion rates. Services are supported by a U.S.-based, 24 x 7 x 365 Network Operations Center, with an uptime of 99.99% during the most recent 5 years. A customer centric philosophy and unparalleled customer service includes dedicated account management and support teams. Unlike all competitors we are aware of, our team members respond immediately to customer inquiries. Incoming support calls are answered by a highly trained team member within a few rings, saving our customers the annoyance of pushing dozens of extension buttons for minutes on end. Customer retention is a key performance indicator, with 57% of our revenue derived from customers we’ve been servicing for 12+ years. A 10,000 minute complimentary, try-before-you-buy program allows our network to be tested while maintaining service with existing carrier(s). Testing is uncomplicated via the exchange of IP addresses. Televergence is a WBENC, WOSB and State of TN DBE certified diverse su
How many employees does Televergence Solutions have?
Televergence Solutions has around 18 employees on LinkedIn.
Where is Televergence Solutions headquartered?
Televergence Solutions is headquartered in Nashville, TN.
Where does Televergence Solutions have offices?
Televergence Solutions lists 2 office locations, including Nashville, TN, US; Lakewood, California, US.
When was Televergence Solutions founded?
Televergence Solutions was founded in 1988.
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