Company profile

ContactPoint 360

Want CX that pays dividends? 📈Let’s talk.

Industry
Outsourcing and Offshoring Consulting
Employees
2,426
Headquarters
Toronto, Ontario
Founded
2007
LinkedIn followers
43,487
Office locations
9

ContactPoint 360 company summary

ContactPoint 360 is a company in the Outsourcing and Offshoring Consulting industry, headquartered in Toronto, Ontario, founded in 2007. On LinkedIn the company has around 2,426 employees and 43,487 followers. Warmrank detected 35 technologies across 23 categories on contactpoint360.com, including Amazon Web Services, Anthropic, Apple iCloud Mail. The company lists 9 office locations. Its listed specialties include Customer Experience, Sales and Marketing, Call Center, Technical Support, Management Consulting.

What technology does ContactPoint 360 use?

Warmrank detected 35 technologies on contactpoint360.com, last checked July 2026. Click any tool to see other companies that use it.

Show 11 more technologies

Font scripts

Marketing automation

Payment processors

Performance

Programming languages

Security

SSL/TLS certificate authorities

Tag managers

WordPress plugins

About ContactPoint 360

We remove customer problems from your leadership agenda. CX that fuels growth, not just service. Your customer experience should be a revenue driver, not a cost center. We transform service into sales, conversations into conversions, and CX into measurable ROI. At ContactPoint360, we partner with Fortune 500s and high-growth brands to elevate customer interactions with AI-driven efficiency and human-led empathy. More than an outsourcer, we’re a growth partner, delivering: ✅ AI-powered CX with a human touch ✅ Omnichannel solutions that boost engagement & retention ✅ Industry-specific expertise for tailored results ✅ Scalable teams across nearshore, onshore & offshore locations Want CX that pays dividends? Let’s talk. We're proud to have a presence in 11 countries, with 12 delivery centers that support 31+ languages, 24/7, 365 days a year. • McAllen, US 🇺🇸 • Toronto, Canada 🇨🇦 • Montreal, Canada 🇨🇦 • Monterrey, Mexico 🇲🇽 • Bogota, Colombia 🇨🇴 • Barranquilla, Colombia 🇨🇴 • Montego Bay, Jamaica 🇯🇲 • Athens, Greece 🇬🇷 • Cebu, Philippine 🇵🇭 • Bengaluru, India 🇮🇳 • Kerala, India 🇮🇳 • Cairo, Egypt 🇪🇬 • San Salvador, El Salvador 🇸🇻 • Durban, South Africa 🇿🇦 🏆 Better Business Bureau Award ⭐ A+ Rating! 🏆 AI Excellence Awards Program 🌟 Business Intelligence Group 🏅 IW (Inspiring Workplaces) Award 🌟 Culture & Purpose Award for North America! 🏆 AI Achievement of the Year - Globee Awards! 🥈 Won Silver Award! 🎊 🏆 Comparably Awards • 2025 Best Company Career Growth! • 2025 Best Company for Diversity 🏆 Certified as a Great Place to Work® 2020, 2021, 2022, 2023, 2024 and 2025

Specialties

Customer ExperienceSales and MarketingCall CenterTechnical SupportManagement ConsultingCloud MigrationIT Solutions and ServicesArtificial IntelligenceDigital TransformationBig DataCredit and CollectionsSystem Integration and TechnologyAISpeech AnalyticsCX ConsultingBusiness Process OutsourcingomnichannelAccounts Receivable ManagementGlobal Tech Talent Staffing

Where is ContactPoint 360 located?

ContactPoint 360 lists 9 office locations.

Toronto, Ontario M4A 1W9, CAHQ
1880 O'Connor Dr
Bogota, Cundinamarca, CO
Av. Carrera. 45 #97-50
Bogotá D.C., Cundinamarca, CO
Cra. 7 #156-10
Cebu City, Cebu, PH
18th Floor Skyrise 4, IT Park, W Geonzon St
Medellín, Medellín, CO
# a 3 116, Cl. 3 Sur, Medellín, Antioquia
Montego Bay, St. James Parish, JM
6 Gloucester Avenue , Montego Bay
Monterrey, 64000, MX
Calle Capitán Aguilar 815, Obispado
Montreal, Quebec H3A 1X6, CA
1550 Rue Metcalfe
St. Catharines, ONTARIO L2R 7G1, CA
80 King St.

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Frequently asked questions about ContactPoint 360

What does ContactPoint 360 do?

We remove customer problems from your leadership agenda. CX that fuels growth, not just service. Your customer experience should be a revenue driver, not a cost center. We transform service into sales, conversations into conversions, and CX into measurable ROI. At ContactPoint360, we partner with Fortune 500s and high-growth brands to elevate customer interactions with AI-driven efficiency and human-led empathy. More than an outsourcer, we’re a growth partner, delivering: ✅ AI-powered CX with a human touch ✅ Omnichannel solutions that boost engagement & retention ✅ Industry-specific expertise for tailored results ✅ Scalable teams across nearshore, onshore & offshore locations Want CX that pays dividends? Let’s talk. We're proud to have a presence in 11 countries, with 12 delivery centers that support 31+ languages, 24/7, 365 days a year. • McAllen, US 🇺🇸 • Toronto, Canada 🇨🇦 • Montreal, Canada 🇨🇦 • Monterrey, Mexico 🇲🇽 • Bogota, Colombia 🇨🇴 • Barranquilla, Colombia 🇨🇴 • Montego Bay, Jamaica 🇯🇲 • Athens, Greece 🇬🇷 • Cebu, Philippine 🇵🇭 • Bengaluru, India 🇮🇳 • Kerala, India 🇮🇳 • Cairo, Egypt 🇪🇬 • San Salvador, El Salvador 🇸🇻 • Durban, South Africa 🇿🇦 🏆 Better Business Bureau Award ⭐ A+ Rating! 🏆 AI Excellence Awards Program 🌟 Business Intelligence Group 🏅 IW (Inspiring Workplaces) Award 🌟 Culture & Purpose Award for North America! 🏆 AI Achievement of the Year - Globee Awards! 🥈 Won Silver Award! 🎊 🏆 Comparably Awards • 2025 Best Company Career Growth! • 2025 Best Company for Diversity 🏆 Certified as a Great Place to Work® 2020, 2021, 2022, 2023, 2024 and 2025

What technology does ContactPoint 360 use?

Warmrank detected 35 technologies on contactpoint360.com, including Amazon Web Services, Anthropic, Apple iCloud Mail, Calendly, Cart Functionality, Cloudflare, Cloudflare Browser Insights, CookieYes.

How many employees does ContactPoint 360 have?

ContactPoint 360 has around 2,426 employees on LinkedIn.

Where is ContactPoint 360 headquartered?

ContactPoint 360 is headquartered in Toronto, Ontario.

Where does ContactPoint 360 have offices?

ContactPoint 360 lists 9 office locations, including Toronto, Ontario M4A 1W9, CA; Bogota, Cundinamarca, CO; Bogotá D.C., Cundinamarca, CO; Cebu City, Cebu, PH; Medellín, Medellín, CO.

When was ContactPoint 360 founded?

ContactPoint 360 was founded in 2007.

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