Company profile
CraftTalk
CraftTalk offers an integrated AI-powered solution for customer service and internal processes automation
- Industry
- IT Services and IT Consulting
- Employees
- 13
- Founded
- 2017
- Office locations
- 1
CraftTalk company summary
CraftTalk is a company in the IT Services and IT Consulting industry, founded in 2017. On LinkedIn the company has around 13 employees. Its listed specialties include chatbot, chat platform, ai, artificial intelligence, chat on website.
What technology does CraftTalk use?
No technologies detected yet. Warmrank rechecks company websites on a rolling basis.
About CraftTalk
CraftTalk offers an integrated AI-powered solution for customer service and internal processes automation leading to increased cost efficiency and enabling the highest quality of service. The solution serves both: communications with clients (contact center, sales) and internal business processes (HR, Helpdesk). The solution includes the following components that allow to achieve the best results when integrated all together: - Knowledge base that stores company's knowledge and data for machine learning, which is fully managed by the company - Deep learning powered AI-Assistant and AI-Chatbot that can handle customers' requests or can serve as an adviser to the company's employees - Convenient workplace for employees and contact center agents - Analytics tool CraftTalk has already successfully launched its solution with many recognizable customers. Such companies as Russian Post, Magnit, Rosselkhozbank, IT Department of Moscow use CraftTalk products to automate external and internal communications and store their knowledge. Some of our customers moved to CraftTalk products after having experience with competitive solutions and decided to stay with us. CraftTalk paradigm makes it a single integrated platform for managing company's knowledge and communications driven by machine learning technologies.
Specialties
Where is CraftTalk located?
CraftTalk lists 1 location.
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| Company | Industry | Employees | Founded | Headquarters |
|---|---|---|---|---|
CraftTalk craft-talk.com | IT Services and IT Consulting | 13 | 2017 | - |
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Frequently asked questions about CraftTalk
What does CraftTalk do?
CraftTalk offers an integrated AI-powered solution for customer service and internal processes automation leading to increased cost efficiency and enabling the highest quality of service. The solution serves both: communications with clients (contact center, sales) and internal business processes (HR, Helpdesk). The solution includes the following components that allow to achieve the best results when integrated all together: - Knowledge base that stores company's knowledge and data for machine learning, which is fully managed by the company - Deep learning powered AI-Assistant and AI-Chatbot that can handle customers' requests or can serve as an adviser to the company's employees - Convenient workplace for employees and contact center agents - Analytics tool CraftTalk has already successfully launched its solution with many recognizable customers. Such companies as Russian Post, Magnit, Rosselkhozbank, IT Department of Moscow use CraftTalk products to automate external and internal communications and store their knowledge. Some of our customers moved to CraftTalk products after having experience with competitive solutions and decided to stay with us. CraftTalk paradigm makes it a single integrated platform for managing company's knowledge and communications driven by machine learning technologies.
How many employees does CraftTalk have?
CraftTalk has around 13 employees on LinkedIn.
When was CraftTalk founded?
CraftTalk was founded in 2017.
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