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Company profile

Fusion CX

Delivering AI-First CX at Scale, Globally.

fusioncx.com
Industry
Outsourcing and Offshoring Consulting
Employees
6,897
Headquarters
Norcross, Georgia
Founded
2004
LinkedIn followers
407,282
Office locations
14

Fusion CX company summary

Fusion CX is a company in the Outsourcing and Offshoring Consulting industry, headquartered in Norcross, Georgia, founded in 2004. On LinkedIn the company has around 6,897 employees and 407,282 followers. Warmrank detected 24 technologies across 19 categories on fusioncx.com, including Anthropic, Apache HTTP Server, GoDaddy. The company lists 14 office locations. Its listed specialties include BPM Solutions, CX Management, Digital Transformation, Data Annotation Services, Call Center.

What technology does Fusion CX use?

Warmrank detected 24 technologies on fusioncx.com, last checked July 2026. Click any tool to see other companies that use it.

Security

HSTSReally Simple SSL & SecurityreCAPTCHA

Analytics

Google Ads Conversion TrackingGoogle AnalyticsGA4

JavaScript libraries

LazySizesSwiper

Miscellaneous

Open GraphRSS

Advertising

Google Ads

Artificial Intelligence

Anthropic

Caching

NitroPack

CDN

jsDelivr

CMS

WordPress

CRM

Zoho

Databases

MySQL

Email

Zoho Mail

Font scripts

Google Font API

Hosting

GoDaddy

Performance

Priority Hints

Programming languages

PHP

Tag managers

Google Tag Manager

Web servers

Apache HTTP Server

Webmail

Microsoft 365

About Fusion CX

At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our approach integrates advanced digital solutions with empathetic, personalized customer interactions to create immaculate and exceptional experiences across all touchpoints. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs while our dedicated professionals ensure that every interaction is meaningful and memorable. By merging the precision of technology with the warmth of the human touch, Fusion CX delivers unparalleled service excellence, driving customer loyalty and satisfaction in every industry we serve. Our solutions span various sectors, including BFSI, Healthcare and life Sciences, High Tech Growth, Retail, Utility, and Telecom, and are tailored to address unique industry challenges and opportunities. We prioritize continuous innovation, constantly evolving our technology stack to include the latest advancements in Generative AI, Machine learning, and Automation, ensuring our clients stay ahead in a competitive landscape. Fusion CX is committed to fostering long-term relationships with its clients, helping them achieve their business goals through superior customer experience. Our global presence, with operations in 15 countries and a solid global workforce of 20,000 professionals from diversified educational and ethnic backgrounds, allows us to provide localized support and insights, ensuring our solutions are both globally informed and regionally relevant. Join us in transforming the future of customer engagement with the combined power of human empathy and technological innovation.

Specialties

BPM SolutionsCX ManagementDigital TransformationData Annotation ServicesCall CenterBusiness Process OutsourcingDebt Collection ServicesTech SupportApp Support Call CenterECommerce SupportIndustry specific BPO ServicesBPO Servicesretail call centerBFSI contact CenterCustomer Experience ServicesHealthcare Revenue Cycle

Where is Fusion CX located?

Fusion CX lists 14 office locations.

Norcross, Georgia, USHQ
3150 Holcomb Bridge Rd
Boca Raton, Florida, US
791 Park of Commerce Blvd
Canton, Ohio, US
4877 Higbee Ave NW
Casablanca, Casablanca, MA
33 Avenue Hasan Sghir, 5ème étage
Cebu, Cebu, PH
7th Floor Robinsons Cybergate 6000 Cebu City Central Visayas
Forest City, North Carolina, US
515 Oakland Rd
Kingston, Kingston, JM
153 Orange St
Kolkata, West Bengal, IN
Y9, EP Block
Medellin, Antioquia, CO
Edificio Camacol, Cl. 49B #21
Montreal, Quebec H2Y 2W8, CA
507 Place d´Armes
Mumbai, Maharashtra, IN
No 919, 9th Floor, Rupa Solitaire, A1 Sector 1, Millennium Business Park, Mahape
Noida, Uttar Pradesh, IN
Office No 44, H Block, Floor 2nd, Sector 63
Pasig City, Manila, PH
601 & 602 Orient Square Bldg.
Tirana, Tirana, AL
Twin Towers, Bulevardi ”Deshmoret e Kombit”, Kulla e pare, Zyra A1, A2, A3 dhe A4, Kati 13

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Frequently asked questions about Fusion CX

What does Fusion CX do?

At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our approach integrates advanced digital solutions with empathetic, personalized customer interactions to create immaculate and exceptional experiences across all touchpoints. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs while our dedicated professionals ensure that every interaction is meaningful and memorable. By merging the precision of technology with the warmth of the human touch, Fusion CX delivers unparalleled service excellence, driving customer loyalty and satisfaction in every industry we serve. Our solutions span various sectors, including BFSI, Healthcare and life Sciences, High Tech Growth, Retail, Utility, and Telecom, and are tailored to address unique industry challenges and opportunities. We prioritize continuous innovation, constantly evolving our technology stack to include the latest advancements in Generative AI, Machine learning, and Automation, ensuring our clients stay ahead in a competitive landscape. Fusion CX is committed to fostering long-term relationships with its clients, helping them achieve their business goals through superior customer experience. Our global presence, with operations in 15 countries and a solid global workforce of 20,000 professionals from diversified educational and ethnic backgrounds, allows us to provide localized support and insights, ensuring our solutions are both globally informed and regionally relevant. Join us in transforming the future of customer engagement with the combined power of human empathy and technological innovation.

What technology does Fusion CX use?

Warmrank detected 24 technologies on fusioncx.com, including Anthropic, Apache HTTP Server, GoDaddy, Google Ads, Google Ads Conversion Tracking, Google Analytics, Google Font API, Google Tag Manager.

How many employees does Fusion CX have?

Fusion CX has around 6,897 employees on LinkedIn.

Where is Fusion CX headquartered?

Fusion CX is headquartered in Norcross, Georgia.

Where does Fusion CX have offices?

Fusion CX lists 14 office locations, including Norcross, Georgia, US; Boca Raton, Florida, US; Canton, Ohio, US; Casablanca, Casablanca, MA; Cebu, Cebu, PH.

When was Fusion CX founded?

Fusion CX was founded in 2004.

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