Company profile

Merchants

Industry
Outsourcing and Offshoring Consulting
Employees
5,205
Headquarters
Johannesburg, Bryanston, South Africa
LinkedIn followers
83,680
Office locations
2

Merchants company summary

Merchants is a company in the Outsourcing and Offshoring Consulting industry, headquartered in Johannesburg, Bryanston, South Africa. On LinkedIn the company has around 5,205 employees and 83,680 followers. The company lists 2 office locations. Its listed specialties include Business Process Outsourcing, Technology Capability Assessment, Knowledge Management, Quality Management, Contact Centre as a Service.

What technology does Merchants use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Merchants

Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. Visit our website at www.merchantscx.com

Specialties

Business Process OutsourcingTechnology Capability AssessmentKnowledge ManagementQuality ManagementContact Centre as a ServiceConsulting ServicesContact Centre IT OutsourcingBack Office BPOSupport Services

Where is Merchants located?

Merchants lists 2 office locations.

Johannesburg, Bryanston, South Africa 2021HQ
The Campus, Roland Garros
Milton Keynes, United Kingdom MK5 8HJ, GB
Partis House Davy Avenue, Knowlhill

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Frequently asked questions about Merchants

What does Merchants do?

Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. Visit our website at www.merchantscx.com

How many employees does Merchants have?

Merchants has around 5,205 employees on LinkedIn.

Where is Merchants headquartered?

Merchants is headquartered in Johannesburg, Bryanston, South Africa.

Where does Merchants have offices?

Merchants lists 2 office locations, including Johannesburg, Bryanston, South Africa 2021; Milton Keynes, United Kingdom MK5 8HJ, GB.

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