Company profile

Synergy Contact Centre

Delivering advanced customer experience solutions

Industry
Outsourcing and Offshoring Consulting
Employees
537
Headquarters
eThekwini, KwaZulu-Natal
Founded
2015
LinkedIn followers
7,406
Office locations
1

Synergy Contact Centre company summary

Synergy Contact Centre is a company in the Outsourcing and Offshoring Consulting industry, headquartered in eThekwini, KwaZulu-Natal, founded in 2015. On LinkedIn the company has around 537 employees and 7,406 followers. Its listed specialties include Outsourcing, Utilities, Telecommunications, Training and Development, Customer Service.

What technology does Synergy Contact Centre use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Synergy Contact Centre

We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management. We do this through digital acquisition, customer experience, and product support, retention, advocacy and repeat purchasing campaigns. We also have a large customer collections team that specialise in positive outcomes. Our shoulder-to-shoulder approach to planning, set-up, delivery and compliance is a unique cultural immersion model – which we track and shape tactically from start to finish. Every brand is different and we work to embed our clients unique values and build brand affiliation within our teams from the outset. We provide best-of-breed tech, but it is our focus on bringing the human experience back to digital that sets us apart. We are customer focused, nimble and have the ability to scale quickly and compliantly. With over 3000 employees, across two sites we provide big-business know-how and small business warmth. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. We attract, develop and retain talented people from all backgrounds, to bring the next generation of experts into our industry. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success. Exciting news! We're thrilled to announce that Synergy Contact Centre is now Nutun CX! As experts in sophisticated CX, we're excited to continue delivering exceptional customer experience under our fresh new name. Stay tuned as we roll out our new look and feel, and experience the Nutun factor for yourself! #NutunCX #CustomerExperience #SophisticatedCX

Specialties

OutsourcingUtilitiesTelecommunicationsTraining and DevelopmentCustomer ServiceLottoSalesQuality and ComplianceBack Office SolutionsCommplaint ManagementBilling and PaymentsSmart Meter Appointment BookingLive ChatEmail communicationAccount ReviewsPCI ControlsDebt Recovery

Where is Synergy Contact Centre located?

Synergy Contact Centre lists 1 location.

eThekwini, KwaZulu-Natal, ZAHQ
5 Canegate Rd

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Frequently asked questions about Synergy Contact Centre

What does Synergy Contact Centre do?

We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management. We do this through digital acquisition, customer experience, and product support, retention, advocacy and repeat purchasing campaigns. We also have a large customer collections team that specialise in positive outcomes. Our shoulder-to-shoulder approach to planning, set-up, delivery and compliance is a unique cultural immersion model – which we track and shape tactically from start to finish. Every brand is different and we work to embed our clients unique values and build brand affiliation within our teams from the outset. We provide best-of-breed tech, but it is our focus on bringing the human experience back to digital that sets us apart. We are customer focused, nimble and have the ability to scale quickly and compliantly. With over 3000 employees, across two sites we provide big-business know-how and small business warmth. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. We attract, develop and retain talented people from all backgrounds, to bring the next generation of experts into our industry. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success. Exciting news! We're thrilled to announce that Synergy Contact Centre is now Nutun CX! As experts in sophisticated CX, we're excited to continue delivering exceptional customer experience under our fresh new name. Stay tuned as we roll out our new look and feel, and experience the Nutun factor for yourself! #NutunCX #CustomerExperience #SophisticatedCX

How many employees does Synergy Contact Centre have?

Synergy Contact Centre has around 537 employees on LinkedIn.

Where is Synergy Contact Centre headquartered?

Synergy Contact Centre is headquartered in eThekwini, KwaZulu-Natal.

When was Synergy Contact Centre founded?

Synergy Contact Centre was founded in 2015.

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