Company profile

Route 101 Ltd.

Award winning omnichannel customer engagement solutions for frictionless customer and agent experiences.

Industry
IT Services and IT Consulting
Employees
177
Headquarters
Bristol, Bristol
LinkedIn followers
3,912
Office locations
1

Route 101 Ltd. company summary

Route 101 Ltd. is a company in the IT Services and IT Consulting industry, headquartered in Bristol, Bristol. On LinkedIn the company has around 177 employees and 3,912 followers. Its listed specialties include Unified Communications, Contact Centre Technology, Fixed, Mobile & Data Connectivity, Digital customer service.

What technology does Route 101 Ltd. use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Route 101 Ltd.

Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX). We assist businesses like yours in providing seamless customer service across every channel through our best-in-class contact centre software. Our comprehensive offering includes scalable omnichannel cloud platforms, IVR, Customer Self Service, Conversational AI, secure payment channels and knowledge management. And that's just the beginning – we go the extra mile to offer these additional solutions that support your business further: - Workforce Management tools for managing, developing and engaging your staff - Analytics tools to drive measurable improvements - Contact centre software integrations to expand your CX ecosystem - CX services and training to maximise the use of your new or existing contact centre technology - Specialist support services, ensuring your business is always taken care of and facilitating ongoing optimisation and value realisation By choosing Route 101, you gain access to a range of market-leading vendors in the CCaaS and UCaaS space, such as NICE, Zendesk, PolyAI, Calabrio, Sycurio, Ada, Gamma, and more. This collaborative approach makes our team well-equipped to seamlessly implement and support the technology solutions that align with your business’s unique needs and goals. Ready to elevate your CX? Start working with us today!

Specialties

Unified CommunicationsContact Centre TechnologyFixedMobile & Data ConnectivityDigital customer serviceConversational AI

Where is Route 101 Ltd. located?

Route 101 Ltd. lists 1 location.

Bristol, Bristol BS16 1QG, GBHQ
The Conifers

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Frequently asked questions about Route 101 Ltd.

What does Route 101 Ltd. do?

Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX). We assist businesses like yours in providing seamless customer service across every channel through our best-in-class contact centre software. Our comprehensive offering includes scalable omnichannel cloud platforms, IVR, Customer Self Service, Conversational AI, secure payment channels and knowledge management. And that's just the beginning – we go the extra mile to offer these additional solutions that support your business further: - Workforce Management tools for managing, developing and engaging your staff - Analytics tools to drive measurable improvements - Contact centre software integrations to expand your CX ecosystem - CX services and training to maximise the use of your new or existing contact centre technology - Specialist support services, ensuring your business is always taken care of and facilitating ongoing optimisation and value realisation By choosing Route 101, you gain access to a range of market-leading vendors in the CCaaS and UCaaS space, such as NICE, Zendesk, PolyAI, Calabrio, Sycurio, Ada, Gamma, and more. This collaborative approach makes our team well-equipped to seamlessly implement and support the technology solutions that align with your business’s unique needs and goals. Ready to elevate your CX? Start working with us today!

How many employees does Route 101 Ltd. have?

Route 101 Ltd. has around 177 employees on LinkedIn.

Where is Route 101 Ltd. headquartered?

Route 101 Ltd. is headquartered in Bristol, Bristol.

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