Company profile

SuccessKPI

Insight, Context, Action! Your workbench for driving better CX across all your workforce engagement motions.

Industry
IT Services and IT Consulting
Employees
167
Headquarters
Chantilly, VA
Founded
2017
LinkedIn followers
10,753
Office locations
1

SuccessKPI company summary

SuccessKPI is a company in the IT Services and IT Consulting industry, headquartered in Chantilly, VA, founded in 2017. On LinkedIn the company has around 167 employees and 10,753 followers. Its listed specialties include Contact Center Analytics, Contact Center Intelligence, Contact Center Quality Assurance, Call Center Quality Assurance, Speech Analytics.

What technology does SuccessKPI use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About SuccessKPI

SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk. SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. Learn more at www.successkpi.com.

Specialties

Contact Center AnalyticsContact Center IntelligenceContact Center Quality AssuranceCall Center Quality AssuranceSpeech AnalyticsAgent Performance & CoachingAgent AssistFedRAMP Contact Center SolutionCustomer Experience JourneySpeech & Text AnalyticsContact Center AutomationContact Center AIVoice of the CustomerSingle Source of TruthContact Center Cloud MigrationSaaSArtificial IntelligenceBusiness Intelligence for Contact CenterSentiment Analytics

Where is SuccessKPI located?

SuccessKPI lists 1 location.

Chantilly, VA, USHQ
Loudoun County Pkwy Chantilly, VA 20152

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Frequently asked questions about SuccessKPI

What does SuccessKPI do?

SuccessKPI is a revolutionary on-demand insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We leverage artificial intelligence and automation to unify data from the multi-channel customer experience journey and integrate seamlessly with popular CCaaS solutions, including Amazon, Genesys, Twilio, UJet, LiveVox, and Talkdesk. SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. Learn more at www.successkpi.com.

How many employees does SuccessKPI have?

SuccessKPI has around 167 employees on LinkedIn.

Where is SuccessKPI headquartered?

SuccessKPI is headquartered in Chantilly, VA.

When was SuccessKPI founded?

SuccessKPI was founded in 2017.

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