Company profile

Versay Solutions

We help companies build compelling customer experiences on any communications platform.

Industry
IT Services and IT Consulting
Employees
30
Headquarters
Deerfield, IL
Founded
2002
LinkedIn followers
375
Office locations
2

Versay Solutions company summary

Versay Solutions is a company in the IT Services and IT Consulting industry, headquartered in Deerfield, IL, founded in 2002. On LinkedIn the company has around 30 employees and 375 followers. The company lists 2 office locations. Its listed specialties include Contact Center Voice Solutions, IVR, Speech Recognition, Natural Language Processing, Voice Biometrics.

What technology does Versay Solutions use?

No technologies detected yet. Warmrank rechecks company websites on a rolling basis.

About Versay Solutions

You don’t get a second chance to make a first and lasting impression. That’s why it’s so important for every customer contact not only to meet, but also to exceed, your customers’ expectations. As the contact center continues to play a central and strategic role for many businesses, the need to provide better customer service at a lower cost is paramount. For many, speech is the answer, because it enables companies to automate more calls, driving significant cost savings and service improvements. Automating a transaction, however, is only half the story. The overall success of any speech application is determined by your callers’ perception of the total interaction. At Versay, we call this critical success factor the caller experience. “Self service” doesn’t mean that your callers should be mired in layers of touch-tone menus, endlessly punching buttons. The experience should be intuitive, accurate, effortless, engaging....in other words, compelling. It’s simple. A compelling caller experience propels rapid user adoption, which translates into a strong return on investment. Versay is committed to helping companies replace aging proprietary IVR systems with conversational speech solutions. Our solutions are based on two fundamental principles: that the caller experience is the most important success factor, and that open standards, such as VoiceXML and SIP based VoIP, provide the greatest flexibility, control, and investment protection. We leverage these standards to ensure that the application is independent of the underlying platform, thus maximizing portability between hosted, premise based, and blended deployment options.

Specialties

Contact Center Voice SolutionsIVRSpeech RecognitionNatural Language ProcessingVoice BiometricsVUI DesignVoiceXML Application DevelopmentSIP VoIP TelephonyCTIUser-Centric AnalyticsAnalyticsIntelligent AssistantService DesignUsabilityArtificial Intelligence

Where is Versay Solutions located?

Versay Solutions lists 2 office locations.

Deerfield, IL, USHQ
570 Lake Cook Road
Chicago, IL, US
2 N. Riverside Plaza

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Frequently asked questions about Versay Solutions

What does Versay Solutions do?

You don’t get a second chance to make a first and lasting impression. That’s why it’s so important for every customer contact not only to meet, but also to exceed, your customers’ expectations. As the contact center continues to play a central and strategic role for many businesses, the need to provide better customer service at a lower cost is paramount. For many, speech is the answer, because it enables companies to automate more calls, driving significant cost savings and service improvements. Automating a transaction, however, is only half the story. The overall success of any speech application is determined by your callers’ perception of the total interaction. At Versay, we call this critical success factor the caller experience. “Self service” doesn’t mean that your callers should be mired in layers of touch-tone menus, endlessly punching buttons. The experience should be intuitive, accurate, effortless, engaging....in other words, compelling. It’s simple. A compelling caller experience propels rapid user adoption, which translates into a strong return on investment. Versay is committed to helping companies replace aging proprietary IVR systems with conversational speech solutions. Our solutions are based on two fundamental principles: that the caller experience is the most important success factor, and that open standards, such as VoiceXML and SIP based VoIP, provide the greatest flexibility, control, and investment protection. We leverage these standards to ensure that the application is independent of the underlying platform, thus maximizing portability between hosted, premise based, and blended deployment options.

How many employees does Versay Solutions have?

Versay Solutions has around 30 employees on LinkedIn.

Where is Versay Solutions headquartered?

Versay Solutions is headquartered in Deerfield, IL.

Where does Versay Solutions have offices?

Versay Solutions lists 2 office locations, including Deerfield, IL, US; Chicago, IL, US.

When was Versay Solutions founded?

Versay Solutions was founded in 2002.

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